Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bart Augustyniak

Yangebup

Summary

Dynamic professional with extensive experience as a timber flooring specialist at Top Deck Flooring WA, particularly in hardwood installation and flooring project management. Recognized for achieving over 150 5-star reviews, demonstrating exceptional customer service and attention to detail. Proven ability to enhance client satisfaction through expert product advice and high-quality workmanship.

Overview

29
29
years of professional experience

Work History

Sole Trader

Top Deck Flooring WA
09.2016 - Current
  • Ran a timber flooring services across Metropolitan area, specialized in solid timber and engineered boards.
  • Created a large base of individual customers, builders and Insurance companies
  • Handled administrative tasks such as scheduling quotations, filing documents, and maintaining records efficiently.
  • Provided expert advice to clients on product selection based on their individual needs and preferences.
  • Increased customer satisfaction by providing highest level of workmanship; over 150 5-star reviews only on Hipages
  • Collaborated with fellow sole traders within the industry for mutually beneficial alliances.

Logistic Manager

A.E. Slusarczyk Pty Ltd
08.2012 - 08.2016
  • Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
  • Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards.
  • Improved on-time delivery rates by optimizing transportation routes and scheduling.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Coordinated dispatching of 3 drivers to accomplish daily delivery requirements.

Logistic Manager

Ksero Partner
01.2007 - 06.2012
  • Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
  • Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
  • Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
  • Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
  • Resolved shipping discrepancies by coordinating customer and courier communications.
  • Monitored logistics performance and identified improvement opportunities.
  • Efficiently managed budgets, ensuring optimal allocation of resources towards critical projects while minimizing unnecessary expenditures.

Building Company Co-owner

Muflon Ltd
01.1997 - 01.2006
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
  • Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
  • Recruited, interviewed and hired new staff members and developed training materials for employees.

Education

Master of Science - Literacy

University of Adam Mickiewicz
Poznan, Poland
06-1999

Skills

  • Hardwood installation
  • Expertise in flooring materials
  • Concrete polishing
  • Safe workplace procedures
  • Tools and equipment handling
  • Flooring project management
  • Moisture testing
  • Subfloor preparation
  • Waterproofing methods
  • Flooring installation techniques
  • Surface leveling
  • Sealing and finishing
  • Sanding and refinishing
  • Precision cutting
  • Flooring maintenance
  • Room measurements
  • Customer service
  • Repair work
  • Tool management
  • Flooring installation
  • Material cost estimation
  • Estimate calculations
  • Problem-solving
  • Attention to detail
  • Reliable and responsible
  • Customer assistance
  • Strong communication and interpersonal skills
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability

Timeline

Sole Trader

Top Deck Flooring WA
09.2016 - Current

Logistic Manager

A.E. Slusarczyk Pty Ltd
08.2012 - 08.2016

Logistic Manager

Ksero Partner
01.2007 - 06.2012

Building Company Co-owner

Muflon Ltd
01.1997 - 01.2006

Master of Science - Literacy

University of Adam Mickiewicz

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Bart Augustyniak