Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Bartender Gyanendra Mahato

Nepal

Summary

Adept Bartender with 3+ years of experience, a track record of managing high-volume orders at Dunga Restro & Lounge Bar, serving over 70 customers nightly with exceptional service. Expert in beverage preparation techniques and bar equipment, coupled with an engaging personality, ensured customer satisfaction and a significant reduction in wait times. Demonstrates strong multitasking and reliable customer service skills.

Overview

1
1
year of professional experience

Work History

Bartender

Dunga Restro & Lounge Bar
12.2022 - 04.2024
  • 2+ years of experience as Service Crew in the Food & Beverage Service Department at Chaudhary Group (CG).
  • Managed high volume order during pick hour, serving an average of 70+ customer per night while maintaining a high satisfaction rate.
  • Mix, garnish and serve over 100 different non-alcoholic and alcoholic drinks everyday.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Maintained a high stock level through efficient inventory management and timely restocking.
  • ID verification for customer with legal age requirements.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Education

Graduate Certificate - Bartender

Kantipur Hotel Training Center
Nepal, CTEVT
12.2022

Skills

  • Mixology
  • Liquor, beer, and wine knowledge
  • Customer Service
  • Strong multitasking
  • Clear and effective communication
  • Engaging personality
  • Cleanliness and hygiene
  • Team training and development

Timeline

Bartender

Dunga Restro & Lounge Bar
12.2022 - 04.2024

Graduate Certificate - Bartender

Kantipur Hotel Training Center

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Bartender Gyanendra Mahato