Summary
Overview
Work History
Education
Skills
References
Work Preference
Timeline
Bartholomew  Levi

Bartholomew Levi

Laverton ,VIC

Summary

Dedicated and adaptable professional with experience across banking, lending operations, customer service, warehousing, and event support. Skilled in client relations, operational processes, and logistics, with a solid foundation in IT and business management. Seeking a role that leverages both my financial services background and diverse industry experience.

Overview

5
5
years of professional experience

Work History

Warehouse Assistant

3rd Party Containers Limited
Victoria, Australia
04.2025 - 09.2025
  • Supported day-to-day warehouse operations including stock management and order preparation.
  • Handled containers and logistics to support timely distribution.
  • Inspected incoming goods for quality and accuracy upon receipt.
  • Collaborated with team to enhance packing processes for improved workflow.
  • Assisted in loading and unloading trucks during peak hours.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Organized warehouse racks for optimal storage and easy access to goods.
  • Inspected and moved products to designated areas in warehouse.
  • Lifted heavy materials to assist in warehouse operations.
  • Adapted schedule to meet tight deadlines during peak periods.
  • Reported any damaged items or discrepancies in shipments to supervisor immediately.
  • Maintained cleanliness and safety standards in the warehouse area.
  • Followed safety protocols to minimize workplace hazards effectively.
  • Maintained a clean work area in the warehouse, keeping it free from dust and dirt.
  • Assembled cartons, crates, and containers to prepare for shipping.
  • Organized materials on pallets according to size, weight, and type of item.

Lending Operations Officer

Kinabank
Port Moresby , PNG
09.2024 - 04.2025
  • Processed loan applications and maintained accurate lending records.
  • Supported compliance with internal lending policies and customer requirements.
  • Coordinated daily operations, ensuring compliance with lending policies and enhancing operational efficiency.
  • Assisted in managing customer inquiries and resolving issues promptly.
  • Streamlined workflow processes, improving team productivity and service delivery standards.
  • Collaborated with team members to implement new operational procedures effectively.
  • Assisted in developing operational plans and procedures to support efficient lending operations.
  • Supported training initiatives for new staff on operational standards and practices.
  • Coordinated with other departments such as sales and marketing in order to deliver better services.
  • Ensured compliance with applicable laws, regulations and standards related to operations.
  • Reviewed financial information such as budgets, invoices, accounts payable and receivable.
  • Managed day-to-day activities related to IT infrastructure operations.

Escort Driver

Dream Maker Ventures
Port Moresby , PNG
09.2024 - 02.2025
  • Safely transported clients and event staff to designated venues.
  • Transported clients safely to various destinations across the city.
  • Ensured punctual transport by coordinating schedules with clients and adhering to timeframes.
  • Managed scheduling and coordinated pick-up times, optimizing client experience and operational efficiency.
  • Communicated effectively with clients to ensure a pleasant experience.
  • Assisted clients with luggage and special requests, enhancing travel comfort and satisfaction.
  • Navigated efficiently using GPS and local maps for optimal routes.
  • Maintained vehicle cleanliness and performed routine inspections regularly.
  • Collaborated with team members to enhance service quality and safety protocols.
  • Followed all traffic laws and regulations during client transport operations.

Customer Service Officer

Kinabank
Port Moresby , PNG
09.2023 - 09.2024
  • Resolved client queries efficiently to maintain customer satisfaction.
  • Assisted customers with inquiries and account-related issues.
  • Assisted customers with inquiries and account-related issues to enhance overall customer experience.
  • Collaborated with team members to resolve escalated customer concerns.
  • Managed customer feedback to improve service quality and responsiveness.
  • Maintained detailed records of customer interactions for future reference.
  • Trained new staff on customer service protocols and systems.
  • Provided product information to help customers make informed decisions.
  • Provided customer service in a courteous and professional manner.
  • Answered customer inquiries via telephone, email and face-to-face contact.
  • Established trustful relationships with customers through effective communication skills.
  • Resolved customer issues in an efficient and timely manner.
  • Maintained accurate records of customer interactions and transactions.
  • Maintained accurate records of customer interactions and transactions to support efficient service delivery.
  • Handled fast-paced customer inquiries each day to consistently meet productivity and performance targets.
  • Educated customers on products and services offered by the company.
  • Communicated information to customers about product quality, value and style.
  • Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
  • Provided fast, friendly, and knowledgeable service for routine questions and service complaints, fostering customer loyalty.

Events Assistant

Dream Maker Ventures
Port Moresby , PNG
03.2022 - 04.2023
  • Coordinated event planning and logistics to ensure seamless execution.
  • Facilitated logistics, setup, and guest management to enhance attendee experience.
  • Assisted with event logistics and setup to ensure smooth operations.
  • Managed logistics for efficient event setup and teardown operations.
  • Managed registration processes and maintained guest lists for events.
  • Communicated with vendors to ensure timely delivery of supplies and services.
  • Collaborated with team members to execute event schedules efficiently.
  • Provided on-site support during events to address attendee needs promptly.

Baggage Handler

Air Niugini
Port Moresby , PNG
03.2021 - 11.2021
  • Loaded and unloaded baggage onto aircraft with precision.
  • Handled fragile items with care to prevent damage during transportation.
  • Collected, sorted and checked baggage tags against flight lists.
  • Ensured proper handling of fragile items during transportation.
  • Assisted passengers in resolving lost or damaged luggage issues promptly.
  • Followed safety protocols to minimize workplace hazards.
  • Communicated effectively with team members to coordinate operations.
  • Assisted passengers with lost or damaged luggage inquiries.
  • Addressed customer inquiries regarding lost or delayed baggage to provide timely support.

Education

Advanced Diploma - IT & Business Management

Datec Learning Center, Port Moresby, PNG

Diploma - IT & Business Management

Datec Learning Center, Port Moresby , PNG

Certificate IV - IT

Datec Learning Center, Port Moresby , PNG

Grade 12 Certificate -

Port Moresby Grammar School, Port Moresby , PNG

Grade 10 Certificate -

Port Moresby Grammar School, Port Moresby , PNG

Skills

  • Inventory control
  • Order preparation
  • Stock management
  • Logistics coordination
  • Loading and unloading
  • Warehouse safety
  • Safety compliance
  • Cleaning and sanitizing
  • Workflow optimization
  • Attention to detail
  • Customer service
  • Customer relationship management
  • Communication & Teamwork
  • Effective communication
  • Team collaboration
  • Time management
  • Decision-making
  • Problem solving
  • Verbal communication
  • Policy adherence
  • System updating
  • Workplace cleanliness
  • Problem-solving
  • Banking & Lending Operations
  • Problem-solving

References

  • Soonkeun Song, Recruitment/Operations Manager, 3rd Party Containers Limited, +61 418 813 388, soon@3pc.com.au
  • Wilma Bera, Manager, Lending Operations, Kinabank, +675 3083800, Wilma.Bera@kinabank.com.pg
  • Denise Houmu / Ase Boas, Managing Director, Dream Maker Ventures, +675 7259 5763, dghomu@gmail.com

Work Preference

Work Type

Full TimePart TimeContract Work

Location Preference

On-SiteRemoteHybrid

Salary Range

$40/hr - $1000/hr

Timeline

Warehouse Assistant - 3rd Party Containers Limited
04.2025 - 09.2025
Lending Operations Officer - Kinabank
09.2024 - 04.2025
Escort Driver - Dream Maker Ventures
09.2024 - 02.2025
Customer Service Officer - Kinabank
09.2023 - 09.2024
Events Assistant - Dream Maker Ventures
03.2022 - 04.2023
Baggage Handler - Air Niugini
03.2021 - 11.2021
Datec Learning Center - Advanced Diploma, IT & Business Management
Datec Learning Center - Diploma, IT & Business Management
Datec Learning Center - Certificate IV, IT
Port Moresby Grammar School - Grade 12 Certificate,
Port Moresby Grammar School - Grade 10 Certificate,
Bartholomew Levi