Bartholomew Levi
Laverton ,VIC
Summary
Dedicated and adaptable professional with experience across banking, lending operations, customer service, warehousing, and event support. Skilled in client relations, operational processes, and logistics, with a solid foundation in IT and business management. Seeking a role that leverages both my financial services background and diverse industry experience.
Overview
5
5
years of professional experience
Work History
Warehouse Assistant
3rd Party Containers Limited
Victoria, Australia
04.2025 - 09.2025
- Supported day-to-day warehouse operations including stock management and order preparation.
- Handled containers and logistics to support timely distribution.
- Inspected incoming goods for quality and accuracy upon receipt.
- Collaborated with team to enhance packing processes for improved workflow.
- Assisted in loading and unloading trucks during peak hours.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Organized warehouse racks for optimal storage and easy access to goods.
- Inspected and moved products to designated areas in warehouse.
- Lifted heavy materials to assist in warehouse operations.
- Adapted schedule to meet tight deadlines during peak periods.
- Reported any damaged items or discrepancies in shipments to supervisor immediately.
- Maintained cleanliness and safety standards in the warehouse area.
- Followed safety protocols to minimize workplace hazards effectively.
- Maintained a clean work area in the warehouse, keeping it free from dust and dirt.
- Assembled cartons, crates, and containers to prepare for shipping.
- Organized materials on pallets according to size, weight, and type of item.
Lending Operations Officer
Kinabank
Port Moresby , PNG
09.2024 - 04.2025
- Processed loan applications and maintained accurate lending records.
- Supported compliance with internal lending policies and customer requirements.
- Coordinated daily operations, ensuring compliance with lending policies and enhancing operational efficiency.
- Assisted in managing customer inquiries and resolving issues promptly.
- Streamlined workflow processes, improving team productivity and service delivery standards.
- Collaborated with team members to implement new operational procedures effectively.
- Assisted in developing operational plans and procedures to support efficient lending operations.
- Supported training initiatives for new staff on operational standards and practices.
- Coordinated with other departments such as sales and marketing in order to deliver better services.
- Ensured compliance with applicable laws, regulations and standards related to operations.
- Reviewed financial information such as budgets, invoices, accounts payable and receivable.
- Managed day-to-day activities related to IT infrastructure operations.
Escort Driver
Dream Maker Ventures
Port Moresby , PNG
09.2024 - 02.2025
- Safely transported clients and event staff to designated venues.
- Transported clients safely to various destinations across the city.
- Ensured punctual transport by coordinating schedules with clients and adhering to timeframes.
- Managed scheduling and coordinated pick-up times, optimizing client experience and operational efficiency.
- Communicated effectively with clients to ensure a pleasant experience.
- Assisted clients with luggage and special requests, enhancing travel comfort and satisfaction.
- Navigated efficiently using GPS and local maps for optimal routes.
- Maintained vehicle cleanliness and performed routine inspections regularly.
- Collaborated with team members to enhance service quality and safety protocols.
- Followed all traffic laws and regulations during client transport operations.
Customer Service Officer
Kinabank
Port Moresby , PNG
09.2023 - 09.2024
- Resolved client queries efficiently to maintain customer satisfaction.
- Assisted customers with inquiries and account-related issues.
- Assisted customers with inquiries and account-related issues to enhance overall customer experience.
- Collaborated with team members to resolve escalated customer concerns.
- Managed customer feedback to improve service quality and responsiveness.
- Maintained detailed records of customer interactions for future reference.
- Trained new staff on customer service protocols and systems.
- Provided product information to help customers make informed decisions.
- Provided customer service in a courteous and professional manner.
- Answered customer inquiries via telephone, email and face-to-face contact.
- Established trustful relationships with customers through effective communication skills.
- Resolved customer issues in an efficient and timely manner.
- Maintained accurate records of customer interactions and transactions.
- Maintained accurate records of customer interactions and transactions to support efficient service delivery.
- Handled fast-paced customer inquiries each day to consistently meet productivity and performance targets.
- Educated customers on products and services offered by the company.
- Communicated information to customers about product quality, value and style.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Provided fast, friendly, and knowledgeable service for routine questions and service complaints, fostering customer loyalty.
Events Assistant
Dream Maker Ventures
Port Moresby , PNG
03.2022 - 04.2023
- Coordinated event planning and logistics to ensure seamless execution.
- Facilitated logistics, setup, and guest management to enhance attendee experience.
- Assisted with event logistics and setup to ensure smooth operations.
- Managed logistics for efficient event setup and teardown operations.
- Managed registration processes and maintained guest lists for events.
- Communicated with vendors to ensure timely delivery of supplies and services.
- Collaborated with team members to execute event schedules efficiently.
- Provided on-site support during events to address attendee needs promptly.
Baggage Handler
Air Niugini
Port Moresby , PNG
03.2021 - 11.2021
- Loaded and unloaded baggage onto aircraft with precision.
- Handled fragile items with care to prevent damage during transportation.
- Collected, sorted and checked baggage tags against flight lists.
- Ensured proper handling of fragile items during transportation.
- Assisted passengers in resolving lost or damaged luggage issues promptly.
- Followed safety protocols to minimize workplace hazards.
- Communicated effectively with team members to coordinate operations.
- Assisted passengers with lost or damaged luggage inquiries.
- Addressed customer inquiries regarding lost or delayed baggage to provide timely support.
Education
Advanced Diploma - IT & Business Management
Diploma - IT & Business Management
Certificate IV - IT
Grade 12 Certificate -
Grade 10 Certificate -
Skills
- Inventory control
- Order preparation
- Stock management
- Logistics coordination
- Loading and unloading
- Warehouse safety
- Safety compliance
- Cleaning and sanitizing
- Workflow optimization
- Attention to detail
- Customer service
- Customer relationship management
- Communication & Teamwork
- Effective communication
- Team collaboration
- Time management
- Decision-making
- Problem solving
- Verbal communication
- Policy adherence
- System updating
- Workplace cleanliness
- Problem-solving
- Banking & Lending Operations
- Problem-solving
References
- Soonkeun Song, Recruitment/Operations Manager, 3rd Party Containers Limited, +61 418 813 388, soon@3pc.com.au
- Wilma Bera, Manager, Lending Operations, Kinabank, +675 3083800, Wilma.Bera@kinabank.com.pg
- Denise Houmu / Ase Boas, Managing Director, Dream Maker Ventures, +675 7259 5763, dghomu@gmail.com
Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
On-SiteRemoteHybridSalary Range
$40/hr - $1000/hrTimeline
Warehouse Assistant - 3rd Party Containers Limited
04.2025 - 09.2025
Lending Operations Officer - Kinabank
09.2024 - 04.2025
Escort Driver - Dream Maker Ventures
09.2024 - 02.2025
Customer Service Officer - Kinabank
09.2023 - 09.2024
Events Assistant - Dream Maker Ventures
03.2022 - 04.2023
Baggage Handler - Air Niugini
03.2021 - 11.2021
Datec Learning Center - Advanced Diploma, IT & Business Management
Datec Learning Center - Diploma, IT & Business Management
Datec Learning Center - Certificate IV, IT
Port Moresby Grammar School - Grade 12 Certificate,
Port Moresby Grammar School - Grade 10 Certificate,