Basario Paul
Bedford Park,Australia
Summary
I am an experienced professional with a bachelor's in commerce and an ongoing international MBA in finance. Proven success in retail roles spanning customer service, compliance, and inventory management. Skilled in leadership,communication, and multilingualism. I am passionate about applying financial insights to enhance retail operations and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Staff
Coles
West Lakes, South Australia
11.2023 - Current
- Organised store by returning merchandise to proper areas and restocking displays.
- Assisted in setting up window displays to promote upcoming sales events.
- Answered store and merchandise questions and led customers to want items.
- Handled customer complaints in a professional manner to ensure customer satisfaction.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Assistant Store Manager
Bismi Super Market
06.2021 - 05.2023
- Oversaw daily store operations, including staff scheduling, inventory management, and customer service
- Led and trained a team of retail associates to maintain high levels of performance and deliver exceptional customer service
- Nurtured positive vendor relationships, negotiating favorable terms and ensuring timely deliveries.
Retail Staff
Pittapillil Agencies
08.2019 - 05.2021
- Providing excellent customer service by assisting shoppers, answering questions, and helping them find products or services
- Ensuring that store displays and product arrangements are visually appealing and well-maintained
- Efficiently managing inventory, which involves stock control, restocking, and maintaining organized storage spaces.
Retail Staff
More Super Market
09.2016 - 07.2019
- Greeting and assisting customers with a warm and approachable demeanor to make them feel comfortable and valued
- Paying attention to customer inquiries and needs, and responding appropriately to provide helpful information or assistance
- Demonstrating eagerness to understand and follow store policies, procedures, and instructions from supervisors.
Education
International Master of Business Administration(Finance) -
University Of South Australia
Bachelor of Commerce (Finance & Taxation) -
Union Christian College, Aluva
Skills
- Leadership
- Teamwork
- Customer service
- Sales and Marketing
- Cash Handling
- Multitasking
- Communication
- Inventory Management
- Time Management
- Problem-Solving
- Flexibility
- Coordination
- Inventory Control
- Stocking and Receiving
- Customer Needs Assessment
- Retail Store Operations
Certification
Responsible Service of Alcohol
Accomplishments
- Achievements/Tasks
Languages
- Tamil, Limited Working Proficiency
- Malayalam, Full Professional Proficiency
- Hindi, Professional Working Proficiency
Hobbies and Interests
- Retail
- Technology
- Innovation
- Mixology
- Entrepreneurship
- Hospitality
- Cooking
- Investing
- Finance
- Football
Timeline
Retail Staff
Coles
11.2023 - Current
Assistant Store Manager
Bismi Super Market
06.2021 - 05.2023
Retail Staff
Pittapillil Agencies
08.2019 - 05.2021
Retail Staff
More Super Market
09.2016 - 07.2019
International Master of Business Administration(Finance) -
University Of South Australia
Bachelor of Commerce (Finance & Taxation) -
Union Christian College, Aluva
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