Bashar Jbraeel
Griffin,Qld
Summary
Proven track record in enhancing customer satisfaction and operational efficiency, notably with Cabin Service Australia. Expert in vehicle maintenance and customer service, demonstrating exceptional navigation skills and patience. Achieved significant improvements in service delivery by leveraging expertise in schedule management and safe driving, contributing to a safer, more reliable experience for all clients.
Overview
8
8
years of professional experience
Work History
Rideshare Driver
Uber
Brisbane, QLD
11.2019 - Current
- Responded to passenger concerns and complaints politely and professionally.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
Car Mechanic
Mechanic
Iraq & Australia
08.2016 - Current
- Increased customer satisfaction by providing timely and accurate diagnostics for vehicle issues.
- Maintained a safe and clean work environment, adhering to industry safety standards and regulations.
- Assisted management in the development of promotional offers or seasonal specials aimed at attracting new business while also retaining existing clientele.
- Delivered reliable maintenance services by routinely inspecting vehicles and addressing any potential issues proactively.
Cleaner
Cabin Service Australia
Brisbane, QLD
08.2020 - 08.2022
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Education
High School -
Iraqi School
IraqSkills
- Schedule Management
- Excellent navigation
- Patience and understanding
- Customer Service
- Vehicle Maintenance
- Local knowledge
- Safe Driving
- Fuel Efficiency
Timeline
Cleaner
Cabin Service Australia
08.2020 - 08.2022
Rideshare Driver
Uber
11.2019 - Current
Car Mechanic
Mechanic
08.2016 - Current
High School -
Iraqi School