Summary
Overview
Work History
Education
Skills
Timeline
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Bassal Mahmood

Sydney,New South Wales

Summary

Accomplished Director at AUS ARBOR TREE SERVICES, I spearheaded initiatives that significantly enhanced team performance and operational efficiency. Leveraging skills in Strategic Planning and People Management, I fostered a culture of innovation and collaboration, driving business growth and increasing revenue. My leadership ensured compliance, optimized resource use, and achieved high client satisfaction, positioning the company for sustained success.

Overview

13
13
years of professional experience

Work History

Director

AUS ARBOR TREE SERVICES
01.2011 - Current
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Established departmental performance goals and provided feedback for underperforming areas.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
  • Formed strategic partnerships and connected with potential clients to drive business development.
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Evaluated company documentation to verify alignment with regulatory requirements.
  • Spearheaded innovative approaches to resource allocation and strategic planning.
  • Negotiated favorable contracts with vendors for reduced costs and improved service quality.
  • Increased company revenue by streamlining processes and implementing cost-saving measures.
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
  • Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
  • Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
  • Drove business expansion by identifying new markets, conducting research, and developing targeted marketing campaigns.

Education

Diploma - Arboriculture

Tafe NSW
Padstow, NSW
12.2013

Certificate III - Arboriculture

Tafe NSW
Padstow, NSW
12.2012

Skills

  • Strategic Planning
  • Verbal and written communication
  • People Management
  • Operations Management
  • Project Management
  • Team Management
  • Creativity and Innovation
  • Strategies and goals

Timeline

Director

AUS ARBOR TREE SERVICES
01.2011 - Current

Diploma - Arboriculture

Tafe NSW

Certificate III - Arboriculture

Tafe NSW

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Bassal Mahmood