Overview
Work History
Copyright
Certification
Coursedates
Timeline
OfficeManager
Batchimeg Erdenee

Batchimeg Erdenee

Seles assistant
MASCOT,NSW

Overview

1
1

Humen resources of Bachelor In Mongolia

2
2

General English Class at Greenwich, Intermediate level

3
3

I am studying at Harbour institute in Sydney

Work History

Customer Service Officer

Shangi-La Ulaanbaatar, Mongolia
Ulaanbaatar, Chingelt
11.2017 - 04.2023
  • Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
  • Worked well in a team setting, providing support and guidance.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.

Seles assistant

The Face Shop LLC
Ulaanbaatar, Sukhbaatar
09.2012 - 06.2016
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked flexible hours across night, weekend, and holiday shifts.

Copyright

Council of Europe "Common European Framework of Reference for Languages: Learning, teaching, assessment"

Certification

General English, Intermediate, 20, 02672K, 09/02/24

Coursedates

20/11/23, 08/30/24

Timeline

Customer Service Officer

Shangi-La Ulaanbaatar, Mongolia
11.2017 - 04.2023

Seles assistant

The Face Shop LLC
09.2012 - 06.2016
Batchimeg ErdeneeSeles assistant