Batchimeg Gantulga
Sydney,NSW
Summary
Skilled cashier/teller brings strong people skills to customer interactions. Honest, hardworking demeanor paired with always-accurate money-counting. Expertly meets new challenges with attention to detail and team spirit. Well-honed banking knowledge. Hardworking and reliable communication job with strong ability in [making orders].Highly organized, proactive and punctual with team-oriented mentality. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in POS software and customer service. Skilled at communication with dedication to efficiency and accuracy. Reliable employee seeking any type position. Offering excellent communication and good judgment.
Overview
4
4
years of professional experience
Work History
Cashier
Fruitologist
06.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Performed cash, card and check transactions to complete customer purchases.
- Welcomed customers and helped determine their needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
Teller
Khan bank
06.2021 - 04.2022
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
- Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
- Performed basic administrative tasks regarding banking products by handling phone calls, inquiries and emails.
- Kept teller window areas clean, organized and fully stocked.
- Responded and assisted customers with account inquiries and updates.
- Entered transactions into computer and issued customer receipts.
- Explained bank services, financial products and applicable fees to customers.
- Opened new accounts and served existing customers based on individual financial needs.
- Greeted and assisted customers with professional, knowledgeable support for diverse banking needs.
- Maintained confidentiality of bank records and client information.
- Trained employees on cash drawer operation.
- Assisted customers by phone and in person by answering banking questions and recommending solutions.
Receptionist
Shangrila
11.2018 - 06.2021
- Answered and directed incoming calls using multi-line telephone system.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Processed payments and updated accounts to reflect balance changes.
- Sorted incoming mail and directed to correct personnel each day.
- Greeted and directed visitors to appropriate personnel and answered average of [Number] calls and emails daily.
- Answered phone calls, provided information to callers and connected callers to appropriate people.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Welcomed large volume of guests and improved overall customer service.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Maintained front office cleanliness and organized supplies to increase productivity.
- Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
- Determined needs of visitors and provided information or solutions.
- Responded to inquiries and room requests made online, by phone and via email.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Kept [Type] offices organized and well-stocked to maximize operational efficiency.
- Updated front office phone protocols to increase productivity by [Number]% and decrease customer hold times.
- Planned customized itineraries for guests with special activities to support local tourism and entertainment industries.
Education
BBA - International Business Management
Mongolian International University
Ulaanbaatar Mongolia06.2018
High School Diploma -
School Number 1
Ulaanbaatar Mongolia06.2014
Skills
- Problem-Solving
- Customer Service
- Honest and Dependable
- Customer Service-Oriented
- Debt and Credit Management
- Honest and Ethical
- Cashier's Checks
- Payment Processing
- Relationship Building
- Time Management Skills
- Money Handling
- Cleaning and Sanitizing
- POS Systems Operations
- Currency Counting
Languages
French
Elementary
Additional Information
- Punctual
- Good at multitasking
- Friendly
- High interest in challenging environment
- Good at organizing things
Timeline
Cashier
Fruitologist
06.2022 - 05.2023
Teller
Khan bank
06.2021 - 04.2022
Receptionist
Shangrila
11.2018 - 06.2021
BBA - International Business Management
Mongolian International University
High School Diploma -
School Number 1
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