Batol Al-Hamed
Bennett Springs,WA
Summary
Brings strong organizational skills and the ability to multitask and prioritize effectively in fast-paced environments. Offers a solid understanding of general office procedures and proficiency in computer applications to support seamless day-to-day operations. Eager to apply and further develop administrative and communication skills in a dynamic receptionist role.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Taxi Company
06.2023 - Current
- Provided high-quality customer service by promptly responding to client inquiries, resolving concerns efficiently, and fostering strong client relationships.
- Streamlined document management by maintaining organized filing systems and archiving outdated records for quick and efficient access.
- Assisted executive staff with scheduling meetings, coordinating travel logistics, and preparing essential documentation.
- Managed incoming communications, including phone calls, messages, emails, and general client correspondence.
- Maintained accurate records through meticulous data entry and effective database management.
- Ensured compliance with relevant business regulations and internal administrative procedures.
Pharmacy Assistant
Optimal Pharmacy
04.2024 - 06.2024
- Handled sensitive patient interactions with professionalism and empathy, ensuring strict adherence to confidentiality protocols.
- Welcomed customers warmly and provided informed, courteous assistance to address their inquiries.
- Delivered high-quality customer service by actively listening to concerns and providing timely, effective solutions.
- Supported clear and efficient communication among pharmacy staff, contributing to a cohesive and collaborative team environment.
- Maintained a clean, well-organized workspace in full compliance with health and safety regulations.
- Provided accurate guidance on medication usage and instructions to patients.
- Managed incoming phone calls, ensuring prompt and professional responses to patient and client queries.
Education
Bachelor of Science - Health Sciences
Curtin University
Bentley, WA09-2028
Secondary school -
Australian Islamic College
Kewdale, WA11.2023
Skills
- Customer service
- Positive mindset
- Prior experience with Microsoft office
- Critical thinker
- Time management
- Professionalism
- Excellent written and verbal communication
- Teamwork and collaboration
- Documentation and control
- Computer skills
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Accomplishments
- Awards for Humanities and Social Sciences
- Awards for English
- Awards for Business Management and Enterprise
Timeline
Pharmacy Assistant
Optimal Pharmacy
04.2024 - 06.2024
Administrative Assistant
Taxi Company
06.2023 - Current
Bachelor of Science - Health Sciences
Curtin University
Secondary school -
Australian Islamic College
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