Batuhan Demirci
Rooty Hill,NSW
Summary
Responsible factory worker contributes to team and company success. Dedicated to tackling tasks and completing work. Operates equipment to move materials and support production.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Avanti Pizza Kebabs
Mt Druitt, NSW
03.2024 - 01.2025
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Answered customer inquiries and provided accurate information regarding products and services.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Developed strong relationships with customers by providing personalized assistance and support.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Provided exceptional customer service to ensure customer satisfaction.
Sales Representative
Arkas Logistics
Mersin, Turkey
01.2022 - 02.2023
- Created detailed reports on daily, weekly, and monthly sales activity.
- Developed and maintained relationships with key clients to ensure repeat business.
- Organized client visits, presentations, product demonstrations and trade shows.
- Provided technical support for customers using the company's products or services.
- Negotiated pricing contracts with customers to maximize profits.
- Coordinated with other departments to ensure timely delivery of orders.
- Performed market research to identify potential sales opportunities.
- Analyzed market trends to identify potential sales opportunities.
Process Worker
Beyaz Kagit
Adana, Turkey
01.2021 - 08.2021
- Participated in team meetings to discuss ideas for improving efficiency in the workplace.
- Collaborated with other departments to coordinate shipments and deliveries.
- Worked closely with supervisors to resolve any outstanding issues.
- Cleaned tools and equipment after use according to company guidelines.
- Maintained cleanliness of work areas by sweeping and mopping floors, emptying trash containers.
- Performed quality control checks on products to ensure they met customer requirements.
- Monitored inventory levels of raw materials and finished products.
- Operated various machines in the production process, including forklifts, conveyors, and pallet jacks.
Education
Certificate IV - Information Technology
TAFE NSW
NSW12-2024
Bachelor of Science - Industrial Engineering
Gaziantep University
Turkey01-2021
Skills
- Attention to detail
- Punctuality and reliability
- Team collaboration
- Customer service
- Quality control
- Multitasking and organization
- Active listening
- Problem-solving
- Warehousing functions
- Prioritization
- Database management
- Programming languages
- Process improvement
- System implementation
Languages
English
Full Professional
Turkish
Native/ Bilingual
References
References available upon request.
Timeline
Customer Service Representative
Avanti Pizza Kebabs
03.2024 - 01.2025
Sales Representative
Arkas Logistics
01.2022 - 02.2023
Process Worker
Beyaz Kagit
01.2021 - 08.2021
Certificate IV - Information Technology
TAFE NSW
Bachelor of Science - Industrial Engineering
Gaziantep University
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