Bayan Moshfeghi

1- ARANAP :

• Updated client documentation for accurate, compliant and current records.
• Interviewed clients, families, to assess situations, limitations and issues and implement services to address needs.
• Educated families on available community resources, connecting them with essential healthcare providers.
• Supported clients and families with empathy and compassion during difficult times.
• Advocated for clients to assure respected rights and wishes.
• Conducted home visits to assess living environment and facilitate access to necessary resources.

2- Reception and Migration team work :

• Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
• Provided support to the team by managing schedules, and organizing meetings.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained inventory of office supplies and placed orders.
• Performed wide-ranging administrative, financial and service-related functions.
• Followed detailed directions from management to complete daily paperwork and computer data entry.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Assisting Migration Lawyers with interpreting and preparing minor application.

• Enhanced workplace safety, implementing strict protocols and conducting regular inspections to minimize accidents.
• Established clear lines of responsibility among staff members by clearly defining roles and expectations, resulting in increased accountability and performance.
• Streamlined factory operations by implementing efficient production schedules and optimizing resource allocation.
• Implemented lean manufacturing principles for a more streamlined workflow, leading to improved operational efficiency.
• Managed inventory levels to ensure optimal stock availability, minimizing waste and reducing costs associated with excess inventory.
• Implemented cost-saving measures throughout the production process, leading to significant reductions in overhead expenses without compromising product quality or worker satisfaction.
• Developed strong relationships with suppliers, negotiating favourable contracts to secure high-quality materials at competitive prices.
• Led productive, motivated and loyal manufacturing team and generated factory-wide customer focus and pride in workmanship.
• Delivered factory-level communications and tactical direction and drove achievement of quality, delivery, productivity and financial performance goals and objectives.
• Spearheaded product and process quality initiatives with full compliance to internal, industry and customer quality standards.
• Analyzed financial reports, assessed factory productivity and devised plans of action to build productive plant operations.
• Created and delivered manufacturing labor cost and price input for customer quote reviews.

• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Informed customers of promotions to increase sales productivity and volume.
• Negotiated prices, terms of sales and service agreements.
• Selected correct products based on customer needs, product specifications and applicable regulations.