Bayartsetseg Nyamsuren
Brisbane,QLD
Summary
Driven and detail-oriented professional with a proven track record at The Oaks Hotel, enhancing guest satisfaction through meticulous environment management and optimizing team productivity. Skilled in time management and complex problem-solving, adept at improving operational efficiency and fostering positive relationships with both staff and clientele.
Overview
3
3
years of professional experience
Work History
Housekeeper Supervisor
The Oaks Hotel
08.2022 - Current
- Enhanced guest satisfaction by maintaining a clean and organized environment in all assigned areas.
- Managed team productivity and workflow to exceed quality standards.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Optimized resource utilization by effectively scheduling staff shifts according to workload demands.
Store Manager
CU Convenience Store
07.2021 - 04.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
BBA - Business Management With Finance Minor
Queensland University of Technology
11.2024
Bachelor of Arts - Linguistics
National University of Mongolia
06.2022
Skills
Time Management
Verbal and written communication
Complex Problem-Solving
Analytical Thinking
Data Collection & Research
Work Ethic
Organization & Detail Oriented
Timeline
Housekeeper Supervisor
The Oaks Hotel
08.2022 - Current
Store Manager
CU Convenience Store
07.2021 - 04.2022
BBA - Business Management With Finance Minor
Queensland University of Technology
Bachelor of Arts - Linguistics
National University of Mongolia
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