Bayden Patterson-Vaoa
Melbourne,VIC
Summary
Dynamic Restaurant Manager and FOH Team Leader with a successful history at KATA KITA Melbourne, recognized for exceptional relationship building and effective problem-solving. Demonstrated expertise in staffing coordination and adaptability within high-pressure environments, leading to significant improvements in team performance and customer service delivery. Committed to fostering a culture of continuous improvement while ensuring outstanding guest experiences.
Overview
6
6
years of professional experience
Work History
Restaurant Manager
KATA KITA Melbourne
Melbourne, VIC
11.2021 - 11.2024
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
- Resolved problems or concerns to satisfaction of involved parties.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Inspected dining and serving areas for cleanliness and proper setup.
- Coached staff on strategies to enhance performance and improve customer relations.
- Delegated work to staff, setting priorities and goals.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Assisted staff by serving food and beverages or bussing tables.
FOH Team Leader /Maitre D'
Calia Emporium
Melbourne, VIC
02.2019 - 11.2021
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Recognized by management for providing exceptional customer service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Collaborated with management team to implement new work procedures or policies.
- Fostered a culture of continuous improvement, encouraging innovation and efficiency.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
Bachelor in Photography And Digitial Imaging -
Photography Studies College
Melbourne, VIC02-2019
High School Diploma -
Bendigo Senior Secondary College
Bendigo, VIC12-2016
Some College (No Degree) -
John Marsdens Candlebark School
Romsey, VICSkills
- Relationship building
- Staffing coordination
- Problem-solving
- Very strong communication skills
- Quick adaptability
- Good in high stress environments
Affiliations
- Grew up training as a dancer from the age of 5 until i was 22.
- Participated in an unsupervised 6 week hike / canoeing trip with 5 other students from Mount Wills VIC to Marlo NSW in 2014 at the age of 16.
- Won multiple local and interstate hiphop competitions growing up.
References
References available upon request.
Timeline
Restaurant Manager
KATA KITA Melbourne
11.2021 - 11.2024
FOH Team Leader /Maitre D'
Calia Emporium
02.2019 - 11.2021
Bachelor in Photography And Digitial Imaging -
Photography Studies College
High School Diploma -
Bendigo Senior Secondary College
Some College (No Degree) -
John Marsdens Candlebark School
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