Bayden Wright

• Recommended wine and cocktail selections tailored to customer preferences and food pairings.
• Managed bar opening and closing operations, including sanitation, pre-batching cocktails, and inventory checks.
• Provided support to the floor team as a relief section water and host, providing consistently high-quality service.

• Trained new bartenders on drink preparation and upselling techniques.
• Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
• Developed new cocktail recipes for the menu.

Contracted shiftwork across diverse Greater London venues, from small restaurants to five-star hotels.

Adapted to various work environments and team dynamics to deliver excellent guest service.

Served in multiple roles, including Host, Mixologist, and Food & Beverage Attendant.

• Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
• Counted registers, resolved discrepancies and prepared daily deposits.
• Organized promotional events for the bar including happy hour specials, drink specials.

• Implemented and managed ME&U table menu systems and Now Book It booking services effectively.
• Coordinated customer communications to arrange details for private functions and events.
• Maintained positive customer relations by resolving issues and implementing corrective actions.
• Monitored sales performance and adjusted staffing levels to meet service standards.

Executed alcohol awareness procedures to prevent excessive guest intoxication.

Educated customers on beverage selections, providing tailored recommendations based on preferences and dietary restrictions.