Dedicated hospitality professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
year of professional experience
Work History
Maitre D'Hotel/Floor Manager
Longstocking Brewery
10.2021 - 04.2023
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Communicated with customers and arranged details regarding private functions and events management.
Implemented and managed day-to-day use of ME&U table menu systems and Now Book It booking services.
Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Oversaw supply restocking, area cleaning, and product organization.
Managed store inventory and stock levels to maintain availability of products.
Defined clear targets and objectives and communicated to other team members.
Monitored sales and adjusted staffing levels to meet customer service standards.
Established team priorities, maintained schedules and monitored performance.
Ride Attendant
Magic Mountain Merimbula
10.2021 - 10.2021
Engaged safety devices and monitored attraction during operation to reduce safety risks.
Assisted customers in entering and exiting rides, providing balance support and general directions.
Operated variety of amusement park rides and monitored passenger safety and comfort.
Demonstrated proper use of safety harnesses and other safety equipment.