Bayle Brooker
East Maitland,NSW
Summary
- Hardworking, dependable Salon Receptionist thrives in team-based atmosphere. Salon Receptionist thrives in fast-paced environments and seamlessly manages high volume of telephone calls and front-desk reception tasks. Guest relations specialist possessing strength in appointment setting, customer care and inventory management.
- Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus. Familiar with wide range of beers, liquors, wine and cocktails. Works great with team members to serve customers and meet demand. Always ready to help others and reliable in keeping bar organized, stocked and ready for customers.
- Passionate social creator successful at boosting brand awareness, marketing effectiveness and bottom line profitability with effective management of day-to-day social media presence and special projects. Expert communicator with personable and highly articulate style. Attentive to dynamics of different products and markets. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Salon Receptionist
Katachi Hair and Spa
Lorn, NSW
07.2023 - Current
- Greeted customers, answered phone calls and responded to emails in a timely manner.
- Provided information about services, products and prices to customers.
- Scheduled appointments using salon software system.
- Maintained up-to-date records of customer visits and purchases.
- Ensured all areas of the salon were clean and organized at all times.
Bartender
The George Tavern
East Maitland, NSW
08.2022 - 07.2023
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Performed opening and closing duties including restocking supplies.
Social Media Manager
Bornbred Talent
Sydney, NSW
04.2019 - 08.2022
- Developed and implemented successful social media campaigns to support company objectives.
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
- Managed the daily operations of all assigned social media accounts.
- Analyzed data to measure the effectiveness of campaigns and adjust strategies accordingly.
- Collaborated with other departments to ensure brand consistency across all channels.
Front of House Employee
Mcdonald's
Rutherford, NSW
03.2017 - 04.2019
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Managed large groups in a timely manner while ensuring satisfaction of all guests.
- Provided take-out services to customers who preferred to dine offsite.
- Communicated orders to kitchen staff in an accurate and timely fashion.
Education
High School Diploma -
Bishop Tyrrell Anglican College
Fletcher, NSW04-2019
Skills
- Customer Interaction
- Customer Needs Assessment
- Product And Service Knowledge
- Customer Service
- Scheduling
- General Salon Housekeeping
- Safe Food Handling Procedures
- Safe Serving Knowledge
- Guest Requests
- Guest Services
- Extensive Spirits Knowledge
- Maintaining A Clean Bar
Certification
- RSA and RCG
Timeline
Salon Receptionist
Katachi Hair and Spa
07.2023 - Current
Bartender
The George Tavern
08.2022 - 07.2023
Social Media Manager
Bornbred Talent
04.2019 - 08.2022
Front of House Employee
Mcdonald's
03.2017 - 04.2019
High School Diploma -
Bishop Tyrrell Anglican College
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