Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Baylee Hyland

Mudgeebaba,QLD

Summary

Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Restaurant Waiter

Dundees On The Waterfront
Cairns, QLD
03.2021 - 08.2022
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays and delivery bags.

Restaurant Waiter

Happy 4 10
Cairns, QLD
02.2020 - 03.2021
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Was handling up to 50 tables night.

Education

No Degree - Hospitality/Engineering

Cairns State High School
Cairns, QLD
08.

No Degree - Ancient History

All Souls St. Gabriel's School
Charters Towers, QLD

Skills

  • Customer Service and Rapport
  • Food and Beverage Service
  • Dining Room Cleaning and Upkeep
  • Able to Lift 30 Pounds
  • Cool Under Pressure
  • High-Volume Dining

Certification

Currently holding a RSA

Timeline

Restaurant Waiter

Dundees On The Waterfront
03.2021 - 08.2022

Restaurant Waiter

Happy 4 10
02.2020 - 03.2021

No Degree - Hospitality/Engineering

Cairns State High School

No Degree - Ancient History

All Souls St. Gabriel's School

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Baylee Hyland