Baylee Katu

• Established welcoming atmosphere by greeting each guest warmly.
• Answered customers' questions, recommended items, and recorded order information.
• Trained new staff in front-of-house procedures, customer relations, and cleaning.
• Helped guests at tables when in need of assistance.
• Reset tables between guests by restocking low items and wiping down surfaces.
• Assisted servers with delivering food, filling beverages, and retrieving items for guests.
• Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
• Checked room availability and calendar bookings to schedule reservations for incoming guests and provide detailed itinerary.
• Greeted customers and answered inquiries regarding menu items and specials.
• Processed customer payments
• Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
• Cleaned and organized kitchen, dining and service areas.
• Monitored food quality and freshness throughout day.
• Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
• Stored food in designated containers and storage areas to prevent spoilage.
• Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
• Took customers orders and payments

Kitchen/Back Area Crew Member

• Worked well with teammates and accepted coaching from management team.
• Collaborated with team members to complete orders.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Assisted other team members to achieve goals.
• Prepared products following restaurant, health, and safety standards and procedures.
• Filled out daily shift log to record amount of food prepared, used and leftover.
• Loaded dishwasher and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.