Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Baylee Mackay

Lancelin,WA

Summary

I'm Baylee Mackay. I am a twenty-two-year-old local of Lancelin who recently returned home after a year of travels. I am eager and excited to get back into the workplace. I believe I'm a valued employee who strives to do my best with a positive attitude for myself and those around me. I've been interested in support work for a while now and feel as if I'd be a great candidate for the role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Bar Manager

Endeavour Tavern
Lancelin, WA
11.2022 - 12.2023
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer complaints in a calm and understanding manner.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Trained new employees to perform duties.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Role model who supported and inspired staff to strive to do their best.
  • Excellent time management and organization skills, ensuring our venue was prepared for current and upcoming periods.
  • Handled social media advertisements for the venue, increasing profit through online marketing.
  • Efficient till work and resolving till malfunctions.
  • Counting and reporting tills, safe and TAB.
  • Having an overall outlook of the venue at all times to ensure each section is meeting standards.
  • Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for front of house.
  • Responsible for staffs working hours
  • Opening and closing of venue

Bartender

Rattle and hum
Port Douglas , QLD
07.2022 - 09.2022
  • Prepared beverages for customers.
  • Greeted customers and provided excellent customer service.
  • Checked identification cards for proof of age, ensuring the liquor license is followed.
  • Prepped, made, cooked, and served pizzas.
  • Till work, docket handling, and floor service, etc.

Childcare Provider

Mulberry tree child care
Broome, WA
02.2021 - 01.2022
  • Assisted in developing and implementing lesson plans to meet the individual needs of each child.
  • Provided a safe, nurturing and stimulating environment for children to learn and grow.
  • Maintained daily records of activities, behaviors, meals and naps.
  • Observed children's behavior and development, communicate information with parents.
  • Taught basic skills such as personal hygiene, social manners and appropriate behavior.
  • Sanitized toys and tables to maintain clean, safe environment.
  • Supported children with special needs, adapting activities to meet diverse requirements.

Education

Psychology And Mental Health Essentials -

ULLEO
VICTORIA
03-2024

High School Diploma -

Yanchep Secondary Collage
Yanchep, WA
09-2019

Skills

  • Strong communication
  • Active listener
  • Patient and understanding
  • Honest and reliable
  • Emotionally intelligent
  • Adaptable and a fast learner
  • Works well in a team or individual
  • Safe serving knowledge
  • Customer Relationship Building
  • Open minded and level headed
  • Ability to multitask well under pressure
  • Professionalism

Certification

  • STITHFAB002 - Provide responsible service of alcohol
  • MLPLCA001 - Manage Legislative responsibilities for the sale, supply and service of liquor
  • TAB compliance
  • PADI Freediver level 1
  • SSI open water diver
  • Cert II in sport and recreation
  • WA Drivers License

Timeline

Bar Manager

Endeavour Tavern
11.2022 - 12.2023

Bartender

Rattle and hum
07.2022 - 09.2022

Childcare Provider

Mulberry tree child care
02.2021 - 01.2022

Psychology And Mental Health Essentials -

ULLEO

High School Diploma -

Yanchep Secondary Collage

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Baylee Mackay