BAYLEY MAGRATH

• I am currently employed with Woolworths
• I have assisted Woolworths with generating profit and handling day to day customer interactions whilst providing exceptional service
• I am experienced in every department
• As Duty Manager it is my responsibility to oversee the stores general duties for the night that I operate. Tasks include: inventory, stock assistant work, handling of cash and staff management.
• I always strive to meet the business set KPI'S
• I have experience in dealing with difficult customers. I manage challenging customers by assessing the situation and actively listening to the customer to de-escalate the situation and to find a positive resolution for all parties involved

Working as an Exports Officer for Century Customs included overseeing daily shipments from multiple clients. I assisted the team in preparing goods for despatch whilst arranging clearance and collection of future cargo from customs and bond stores. I developed data entry skills by being familiarised with the business database management, spreadsheets and industry software programs. Additionally, I worked with Century Customs for work experience during my year 11 and 12 studies which then opened the opportunity to work again in 2022/23.

• Operating for South Sydney Advisory my duties included the complete handling of payroll for the business
• Sub tasks within the handling of South Sydney's Payroll accounts included; Accounts Reconciliation, Pay, Super and Tax.
• Assisting with customer enquiries via phone and email