Bazigha Ali
Sydney,Australia
Summary
Highly motivated individual with a diverse background in HR operations, Recruitment, Learning & Development, WHS, and Compliance. Skilled in overseeing seamless onboarding and offboarding processes, managing employee information, and conducting comprehensive performance reviews. Demonstrated ability to ensure strict compliance with all applicable laws and regulations. Passionate about developing and executing innovative HR strategies that foster a positive work environment and drive organizational success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Human Resource Administrator
Getz Healthcare ANZ
07.2022 - Current
- Led the end-to-end recruitment process, including sourcing, screening, interviewing, and hiring qualified candidates, while ensuring a smooth candidate experience and alignment with organizational needs.
- Coordinated job postings, resume screenings, interview scheduling, and reference checks, providing comprehensive support to hiring managers throughout the recruitment process.
- Managed pre-employment background checks and facilitated employment testing, reviewing results to assess candidate qualifications and ensure compliance with hiring standards.
- Conducted new hire orientations, ensuring new employees are well-informed about company policies, benefits, and procedures, and assisting in their smooth integration into the team.
- Developed and maintained accurate employee records in accordance with legal and organizational guidelines, ensuring confidentiality and compliance.
- Drafted key HR documents such as employment contracts, offer letters, termination notices, and other employment-related correspondence.
- Administered payroll processing, including time tracking, attendance monitoring, leave requests, and ensuring accurate payroll submissions for timely payment.
- Supported managers with performance management, assisting in the development of performance improvement plans (PIPs), conducting performance appraisals, and supporting the goal-setting process for employee development.
- Monitored and analyzed employee engagement survey results, making actionable recommendations to enhance employee satisfaction and retention strategies.
- Collaborated with Learning & Development (L&D) to improve training programs, analyzing feedback to ensure training effectiveness and an optimal learning experience for employees.
- Coordinated employee health and safety programs in line with WHS regulations, ensuring a safe and compliant work environment. This included conducting safety training and addressing any workplace safety concerns.
- Facilitated onboarding and training sessions for new employees, guiding them through the transition period and ensuring they have the tools and knowledge to succeed in their roles.
- Managed performance management systems, supporting the annual review process, assisting with goal setting, and ensuring timely completion of performance evaluations.
- Advised hiring teams on best practices during candidate selection, including pre-screening resumes and providing guidance on interview techniques and candidate assessments.
- Built and nurtured relationships with external recruitment partners, such as staffing agencies, universities, and industry networks, to strengthen the recruitment pipeline and attract top talent.
- Negotiated compensation packages and prepared offer letters, ensuring they align with company policies and industry standards while meeting candidate expectations.
- Tracked and reported on the employee referral program, monitoring progress against recruitment goals and recommending improvements to increase program effectiveness.
- Provided ongoing support to internal stakeholders throughout the recruitment lifecycle, responding promptly to queries from hiring managers and candidates to ensure smooth communication and timely decision-making.
- Ensured compliance with labor laws and company policies, regularly reviewing HR practices to ensure legal compliance and alignment with organizational values.
- Prepared and presented monthly HR reports to the leadership team, covering key metrics such as employee turnover, headcount, L&D hours, and performance management progress.
- Analyzed employee turnover rates and provided insights to leadership, identifying trends, potential issues, and recommending retention strategies.
- Monitored and reported on headcount changes, ensuring alignment with business objectives and providing strategic insights into workforce planning and budgeting.
- Tracked and reported on Learning & Development (L&D) hours monthly, ensuring alignment with company's annual training goals and highlighting the impact of development programs on employee performance.
Human Resource - Intern
K-Electric
06.2021 - 08.2021
- Compiled and organized employee data in HR databases.
- Maintained confidential records of personnel information in accordance with company guidelines.
- Reviewed resumes for potential candidates according to established criteria.
- Coordinated employee training and development programs.
- Organized recruitment events and assisted with candidate interviews.
- Participated in networking events with leaders and other interns.
- Participated in team meetings to provide input on process improvements within the department.
- Obtained hands-on working experience to demonstrate educational skills and gain industry knowledge.
- Partnered with HR business partners to manage various projects.
- Conducted phone screens and initial candidate assessments to identify qualified candidates.
- Contacted job applicants to inform of application status.
- Performed searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, and employee referrals.
Customer service representative (Freelance)
HSJ Insurance Specialists
07.2020 - 01.2021
- Handled phone and email inquiries from insurance companies to identify and prepare premium quotes and agreements and send renewal quotes to clients.
- Developed strong relationships with customers by providing clear and concise communication through email, phone calls, and face-to-face meetings.
- Processed new applications, renewals, cancellations, endorsements, and other changes as needed.
- Successfully handled customer complaints, troubleshooting issues and finding solutions.
- Archived records and materials for audit purposes.
- Assisted customers with filing claims accurately and efficiently following established guidelines.
- Explained insurance features and service advantages to existing and potential customers.
- Adhered to all applicable laws when issuing new policies or making changes to existing ones.
- Compiled detailed records of each transaction ensuring accuracy of account information.
- Performed research as needed in order to answer questions or locate documents requested by customers.
- Maintained up-to-date knowledge of current industry trends in order to better serve customers needs.
Education
BBA (Honors) - Human Resources Management
Institute of Business Management
05.2019
A'Levels - Business Studies
The City School PAF Chapter
05.2015
O'Levels - Business Studies
The City School PAF Chapter
05.2013
Skills
- Specialized HR Projects
- HR Metrics
- Talent Acquisition
- Report Generation
- Performance Management
- Policy Optimization
- Employee Relations and Engagement
- HR Analysis and Reporting
- Strategic HR Initiatives
Certification
- HLTAID009 Provide cardiopulmonary resuscitation
- HLTAID010 Provide basic emergency life support
- HLTAID011 Provide First Aid
References
References available upon request
Timeline
Human Resource Administrator
Getz Healthcare ANZ
07.2022 - Current
Human Resource - Intern
K-Electric
06.2021 - 08.2021
Customer service representative (Freelance)
HSJ Insurance Specialists
07.2020 - 01.2021
A'Levels - Business Studies
The City School PAF Chapter
O'Levels - Business Studies
The City School PAF Chapter
BBA (Honors) - Human Resources Management
Institute of Business Management
Similar Profiles
Sana KhanSana Khan
Assistant Manager - Communications at Getz Pharma – Member of the Getz Group U.S.AAssistant Manager - Communications at Getz Pharma – Member of the Getz Group U.S.A
Paras AcharyaParas Acharya
CUSTOMER SUPPORT ENGINEER at Philips Healthcare ANZCUSTOMER SUPPORT ENGINEER at Philips Healthcare ANZ
Birgit NiliskBirgit Nilisk
Retail KA at Getz Eesti AS (Tobis Holdings UAB)Retail KA at Getz Eesti AS (Tobis Holdings UAB)
DIVJYOT KAURDIVJYOT KAUR
Retail Assistant at Michael HillRetail Assistant at Michael Hill
LUBNA FATIMALUBNA FATIMA
Casual Childcare Educator at Montessori AcademyCasual Childcare Educator at Montessori Academy