Olivia Dorn
Summary
- Leverage leadership, training, and program management expertise to deliver high-quality services and programs.
- Build strong stakeholder relationships to promote effective coordination and integration of services.
- Contribute to strategic planning and decision-making to enhance service delivery and outcomes.
Overview
11
11
years of professional experience
Work History
Regional Training Manager
Specsavers Head Office
2024.01 - Current
- Field manager for Western Australia
- Analysing business reports, then liaising with practice owners to establish areas of opportunity and training needs
- Developing and presenting training to a diverse audience
- Creating programs to maximise potential throughout the state
Trainer and Assessor
University of Western Australia
2024.01
- Optical Dispensing Instructor to students studying Optometry
Trainer and Assessor
Australasian College of Optical Dispensing
2021.08 - 2024.01
- Assignment marking and assessing (optical and non-optical)
- Facilitator and trainer of face-to-face and online workshops
- Administration work, including assignment allocations, data entry
- One-on-one student revision sessions, and workplace visits
Optical Dispenser
Bolle
2023.01 - 2024.01
- Contracted Locum Optical Dispenser throughout WA and SA
- Trusted in providing advice to raise standards throughout the new initiative
- Specialising in safety prescription spectacles
Optical Dispenser
Specsavers Mandurah/Booragoon/Winthrop/Armadale
2018.01 - 2024.01
- Senior dispenser
- Training new staff
- Advanced troubleshooting and handling sensitive documents
Optical Dispenser
Harper Optical
Mandurah
2021.01
- Fast-paced clinical environment with high end retail products
Sales and Administration
Segals Outdoor Furniture
Winthrop/Osborne Park
2016.01 - 2017.01
Sales and Administration
Urban Residential
Victoria Park
2014.01 - 2018.01
Education
Diploma of Audiometry -
Australasian College of Audiometry
02.2025
Certificate IV TAE40116 - Training and Assessment
Aspire Training College
Certificate IV HLT47815 - Optical Dispensing
Australasian College of Optical Dispensing
Certificate I & II - Sport and Recreation
The Australia YMCA Institute of Education and Training
Graduate - ATAR score 80
Narrogin Senior High School
01.2015
Skills
- Adapt communication techniques
- Public speaking
- Facilitation
- Data analysis
- Report analysis
- Strategic planning
- Operational coordination
- Leadership
- Training programs
- Mentoring
- Professional development
Volunteer Experience
- Mivision Professional Influencer, Article writer on latest updates in the optical industry, 01/01/23, Present
- Cambodia Vision, Optical Dispensing Volunteer, 01/01/23, Present
- John's Vision, Optical Dispensing Volunteer, 01/01/23, Present
- Australia Day Council of Western Australia (Auspire), Project Intern, 01/01/18, 12/31/19, Youth Representative Judge for Western Australian of the Year Awards 2019., Administration, receptionist work, customer resource management and populating new website., Assist in delivering several Social Inclusion focused programs + Community Citizen of the Year Awards.
- Students for Refugees, University of Western Australia Student Club, 01/01/17, 12/31/19, Secretary 2019, Vice President 2018, Committee member and media manager 2017, Event Management and Planning
- Animal and Environmental Conservation, South Africa Volunteer Program, 12/01/16, 12/31/17, Aid in research, data collection, surveillance, enclosure construction, preparing feed and cleaning.
References
- James Gibbins, ACOD Director, +61 425 278 227
- Carly Toms, ACOD Senior Trainer, +61 400 433 349
- Dominique Jorgensen, UWA Optical Dispensing Instructor, +61 423 154 269
- Roger Holgate, Bolle WA Manager, +61 419 756 344
Personal Information
Date of Birth: 06/17/98
Timeline
Regional Training Manager
Specsavers Head Office
2024.01 - Current
Trainer and Assessor
University of Western Australia
2024.01
Optical Dispenser
Bolle
2023.01 - 2024.01
Trainer and Assessor
Australasian College of Optical Dispensing
2021.08 - 2024.01
Optical Dispenser
Harper Optical
2021.01
Optical Dispenser
Specsavers Mandurah/Booragoon/Winthrop/Armadale
2018.01 - 2024.01
Sales and Administration
Segals Outdoor Furniture
2016.01 - 2017.01
Sales and Administration
Urban Residential
2014.01 - 2018.01
Diploma of Audiometry -
Australasian College of Audiometry
Certificate IV TAE40116 - Training and Assessment
Aspire Training College
Certificate IV HLT47815 - Optical Dispensing
Australasian College of Optical Dispensing
Certificate I & II - Sport and Recreation
The Australia YMCA Institute of Education and Training
Graduate - ATAR score 80
Narrogin Senior High School