Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Personal Information
Timeline
Generic

Olivia Dorn

Summary

  • Leverage leadership, training, and program management expertise to deliver high-quality services and programs.
  • Build strong stakeholder relationships to promote effective coordination and integration of services.
  • Contribute to strategic planning and decision-making to enhance service delivery and outcomes.

Overview

11
11
years of professional experience

Work History

Regional Training Manager

Specsavers Head Office
01.2024 - Current
  • Field manager for Western Australia
  • Analysing business reports, then liaising with practice owners to establish areas of opportunity and training needs
  • Developing and presenting training to a diverse audience
  • Creating programs to maximise potential throughout the state

Trainer and Assessor

University of Western Australia
01.2024
  • Optical Dispensing Instructor to students studying Optometry

Trainer and Assessor

Australasian College of Optical Dispensing
08.2021 - 01.2024
  • Assignment marking and assessing (optical and non-optical)
  • Facilitator and trainer of face-to-face and online workshops
  • Administration work, including assignment allocations, data entry
  • One-on-one student revision sessions, and workplace visits

Optical Dispenser

Bolle
01.2023 - 01.2024
  • Contracted Locum Optical Dispenser throughout WA and SA
  • Trusted in providing advice to raise standards throughout the new initiative
  • Specialising in safety prescription spectacles

Optical Dispenser

Specsavers Mandurah/Booragoon/Winthrop/Armadale
01.2018 - 01.2024
  • Senior dispenser
  • Training new staff
  • Advanced troubleshooting and handling sensitive documents

Optical Dispenser

Harper Optical
Mandurah
01.2021
  • Fast-paced clinical environment with high end retail products

Sales and Administration

Segals Outdoor Furniture
Winthrop/Osborne Park
01.2016 - 01.2017

Sales and Administration

Urban Residential
Victoria Park
01.2014 - 01.2018

Education

Diploma of Audiometry -

Australasian College of Audiometry
02.2025

Certificate IV TAE40116 - Training and Assessment

Aspire Training College

Certificate IV HLT47815 - Optical Dispensing

Australasian College of Optical Dispensing

Certificate I & II - Sport and Recreation

The Australia YMCA Institute of Education and Training

Graduate - ATAR score 80

Narrogin Senior High School
01.2015

Skills

  • Adapt communication techniques
  • Public speaking
  • Facilitation
  • Data analysis
  • Report analysis
  • Strategic planning
  • Operational coordination
  • Leadership
  • Training programs
  • Mentoring
  • Professional development

Volunteer Experience

  • Mivision Professional Influencer, Article writer on latest updates in the optical industry, 01/01/23, Present
  • Cambodia Vision, Optical Dispensing Volunteer, 01/01/23, Present
  • John's Vision, Optical Dispensing Volunteer, 01/01/23, Present
  • Australia Day Council of Western Australia (Auspire), Project Intern, 01/01/18, 12/31/19, Youth Representative Judge for Western Australian of the Year Awards 2019., Administration, receptionist work, customer resource management and populating new website., Assist in delivering several Social Inclusion focused programs + Community Citizen of the Year Awards.
  • Students for Refugees, University of Western Australia Student Club, 01/01/17, 12/31/19, Secretary 2019, Vice President 2018, Committee member and media manager 2017, Event Management and Planning
  • Animal and Environmental Conservation, South Africa Volunteer Program, 12/01/16, 12/31/17, Aid in research, data collection, surveillance, enclosure construction, preparing feed and cleaning.

References

  • James Gibbins, ACOD Director, +61 425 278 227
  • Carly Toms, ACOD Senior Trainer, +61 400 433 349
  • Dominique Jorgensen, UWA Optical Dispensing Instructor, +61 423 154 269
  • Roger Holgate, Bolle WA Manager, +61 419 756 344

Personal Information

Date of Birth: 06/17/98

Timeline

Regional Training Manager

Specsavers Head Office
01.2024 - Current

Trainer and Assessor

University of Western Australia
01.2024

Optical Dispenser

Bolle
01.2023 - 01.2024

Trainer and Assessor

Australasian College of Optical Dispensing
08.2021 - 01.2024

Optical Dispenser

Harper Optical
01.2021

Optical Dispenser

Specsavers Mandurah/Booragoon/Winthrop/Armadale
01.2018 - 01.2024

Sales and Administration

Segals Outdoor Furniture
01.2016 - 01.2017

Sales and Administration

Urban Residential
01.2014 - 01.2018

Diploma of Audiometry -

Australasian College of Audiometry

Certificate IV TAE40116 - Training and Assessment

Aspire Training College

Certificate IV HLT47815 - Optical Dispensing

Australasian College of Optical Dispensing

Certificate I & II - Sport and Recreation

The Australia YMCA Institute of Education and Training

Graduate - ATAR score 80

Narrogin Senior High School
Olivia Dorn