CARMEL CARRIVALE
Greenvale
Summary
Detail-oriented Postal Services Officer, enthusiastic about building experience at Australia Post. Excited about new challenges and contributing to business success. Demonstrated administrative and operational strengths.
Overview
31
31
years of professional experience
Work History
Postal Services Officer, Relief Staff
Australia Post
07.2022 - Current
- Competent in bill payments and banking services.
- Ability to communicate and provide advice regarding different products and services.
- Used computer systems to track packages and update client information.
- Efficient in opening/closing of PO Boxes.
- Issuing mail redirections.
- Proficient in using Eis services (Passport, TFN, Working with Children).
- Weighed mail and computed pricing amounts.
- Proficient in calculating cost relative to weight and destination.
2003 - 2013
Ferlauto & Sons Formwork Services
03.2003 - 05.2013
- Administrative Clerk
- Answering phone calls and providing clients with information about services.
- Relaying client information/messages to appropriate person.
- Coordinated appointments and bookings to fit in with calendars and schedules.
- Efficient in issuing company invoices and quotations.
- Professionally maintained files with confidentiality.
- Operated and maintained office equipment, which include: photocopier, fax and printer.
Canteen Team Member
Essendon Keilor College
04.2001 - 08.2002
- Maintained excellent levels of workplace cleanliness around equipment and work spaces to enhance safety and productivity.
- Responsible for correct food preparation at expected health standards.
- Efficiently filled lunch orders and served customers in a busy school envirnment.
Chil Care Assistant
Mc Arthur's Recruitment Agency
02.1994 - 03.1996
- Delivered and maintained a high level of care to children aged 0 - 6 yrs of age.
- Contributed to child safety by being aware of potential hazards and providing a safe environment for children.
- Contributed to providing children with education and fun interactive activities.
- Strived to understand and deliver individual child needs.
- Keeping work areas clean and tidy.
Receptionist
Indoor Tennis Centre
01.1993 - 01.1994
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Promoted memberships and specials
- Managed kiosk area
- Booking of daily takings
- Stocking of fridge and snacks during slow time.
- Carrying out monthly stocktake of food items.
Education
Bachelor of Science - Psychology
Victoria University
Melbourne, VIC05.1992
Skills
- Communication
- Problem-Solving Skills
- Computer (Word , Spreadsheet)
- Customer Service
- Ability to work under pressure
- Fluent in Italian
- Team Collaboration
Timeline
Postal Services Officer, Relief Staff
Australia Post
07.2022 - Current
2003 - 2013
Ferlauto & Sons Formwork Services
03.2003 - 05.2013
Canteen Team Member
Essendon Keilor College
04.2001 - 08.2002
Chil Care Assistant
Mc Arthur's Recruitment Agency
02.1994 - 03.1996
Receptionist
Indoor Tennis Centre
01.1993 - 01.1994
Bachelor of Science - Psychology
Victoria University
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