Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bea Massey

Bathurst,NSW

Summary

Dedicated Disability Worker at Glenray with a strong focus on relationship building and medication administration. Proven ability to enhance client satisfaction through excellent communication and active listening. Adaptable and dependable, consistently meeting deadlines while providing high-quality care in fast-paced environments. Committed to fostering trust and improving client well-being. Ever since i started working each job and roll I had to take taught me so many things that i know how to do now, such as Zambreros taught me how to be a roll model being a supervisor aswell as being responsible for a lot of things and requiring needs to keep the company the way it is and having it fun and great for everyone that work and comes in the place. Glenray for having me take on a roll that taught me everything as a disability support worker at the houses, such as having my first aid certificate, handling such big responsibility with medication administering, catheter trained, helping with personal care, health care such as cooking and preparing any types of meals, money handling with the clients and also having to spend time with them and appreciating the time with them there is never a dull moment. House sitting and pet sitting being a second job for me as a do it most the time im not working as families or friends need my help as they trust me enough to take care of their houses, pets, and their loved ones when in need and I also have the greatest time it gets me off my feet and also prepares me for life in general. Hoping that i learn more things in life and find the right position or what i love doing as a career and do that for the rest of my life as i look for part time, full time jobs and i hope you help me find that with your company.

Overview

2026
2026
years of professional experience

Work History

Glenray

Disability Worker
04.2025 - Current


  • Helped out clients with personal care such as toileting, showering, eating, drinking, and anything that the client needs assisting with.
  • Adhered to safety protocols while performing daily responsibilities.
  • Followed instructions and procedures to complete assigned tasks.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
  • Improved team morale and productivity through effective communication and active listening skills.
  • Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
  • Helped out in the town to do the clients washing or just getting lunch and taking them to appointments.
  • Managing the clients medication and meeting the expectation, never missing times and always handling it with care when administering them.
  • Having a strong bond with my clients and having fun times when they get uninterested for the day.
  • lunch making for their lunches for school or work and having the required diet for each client, aswell as their breakfast, lunch and aswell as dinner all healthy and great for the clients meal plans and their ability with foods.

Zambrero

Supervisor
07.2024 - Current
  • Worked effectively in fast-paced environments.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Maintained accurate cash drawer and balanced registers at end of shifts.
  • Implemented promotional displays to enhance product visibility and sales.
  • Trained new staff on operational protocols and customer service standards.
  • Resolved customer complaints professionally, ensuring satisfaction and loyalty.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Family Members

Babysitting
  • Developed strong rapport with families, leading to numerous referrals for additional babysitting opportunities.
  • Enhanced parent satisfaction by providing consistent and reliable babysitting services for date nights.
  • Adapted to various family dynamics and preferences, ensuring a seamless babysitting experience tailored to each individual household''s needs.
  • Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
  • Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
  • Built trust with both parents and children by consistently demonstrating professionalism, punctuality, and dependability throughout each babysitting assignment.

Cleaning

House Sitting and Pet Sitter
  • Improved commissary efficiency with thorough cleaning and maintenance of equipment.
  • House sat for families and also then pet sitting whenever any member reaches out to me to do so as well as friends which is just whenever i don't have work.
  • Fed and walked pet, and cleaning up after pets indoor and outdoors.
  • Manged a variety of household tasks, including mail collection, plant care, trash removal, and light cleaning around the house to maintain a clean living environment for the person that owns the house.
  • communication with the home owner via phone call or even text.
  • Fed and watered animals and repaced dirty bedding and litter boxes

Zambreros

Team Member
04.2021 - 06.2022
  • Strengthened communication skills through regular interactions with others.
  • was my first ever job and it was a good expierince and leant a lot of things.
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

High School Diploma -

Kelso High Campus
Bathurst, NSW
10-2023

Skills

  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Calm under pressure
  • Active listening
  • Decision-making
  • Problem resolution
  • Verbal communication
  • Money handling
  • alongside adaptability
  • Patience
  • relationship building
  • meal preparation
  • direct care
  • daily living and independent skills
  • medication administration
  • mobility support

Timeline

Glenray

Disability Worker
04.2025 - Current

Zambrero

Supervisor
07.2024 - Current

Zambreros

Team Member
04.2021 - 06.2022

Family Members

Babysitting

Cleaning

House Sitting and Pet Sitter

High School Diploma -

Kelso High Campus
Bea Massey