Bea Antoinette Labiaga
Southbank,VIC
Summary
Driven by a results-focused approach, I leveraged analytical thinking and teamwork at EWB Australia to develop a Supplier Chain Assessment Plan, optimizing procurement with ethical standards. At TEEG - KingPin, I enhanced customer satisfaction through exceptional service and problem-solving, showcasing my ability to prioritize tasks and collaborate effectively for operational excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Business Administration Intern - Finance Support
EWB Australia
07.2024 - Current
- Assist in developing and implementing a comprehensive Supplier Chain Assessment Plan to ensure that all suppliers align with EWB’s ethical standards.
- Work closely with senior team members to categorize suppliers based on risk levels (low, medium, high), considering labor practices, environmental impact, and legal compliance.
- Help integrate this plan into decision-making processes, balancing ethics with financial considerations to optimize procurement decisions.
- Team Collaboration for volunteer work program across borders (Cambodia and Timor-Leste)
Customer Service Representative
TEEG - KingPin
03.2023 - 04.2024
- Proactively ensure exceptional guest experiences as a Grade 2 Arcade Floor Attendant.
- Responsible for addressing guest inquiries promptly and professionally to maintain high levels of customer satisfaction.
- Efficiently handle bookings and reservations, ensuring seamless coordination and smooth operations.
- Troubleshoot and resolve minor game machine failures, swiftly restoring functionality to minimize disruptions to guests' entertainment.
- Collaborate effectively with team members to uphold a cohesive and welcoming atmosphere throughout the arcade.
Education
Bachelor of International Business - International Business
Monash University
Melbourne12.2024
Diploma of Business - Business
Monash College
Melbourne12.2022
High School Diploma -
Cebu Doctors University
Cebu, Philippines04.2021
Skills
- Project Planning
- Analytical Thinking
- Problem-solving abilities
- Time management abilities
- Teamwork and Collaboration
- Program Evaluation
- Reliability
- Customer Service
- Task Prioritization
Accomplishments
Leadership Award (2019)
Academic Awardee (June 2019 - April 2021)
Conduct Awardee (June 2019 - April 2020)
Leader, Dance Troupe (2018-2019)
Languages
Cebuano
Native or Bilingual
Tagalog
Native or Bilingual
Hiligaynon
Native or Bilingual
English
Native or Bilingual
Korean
Professional Working
Software
MS Powerpoint, Canva, Google Slides
MS Excel, Google Sheets
Google Data Analytics, Meta Business Suite
ChatGPT and Grammarly
Miro, Mural, Graphic River, Sketch Bubble
Interests
Passionate about a diverse range of hobbies that enrich both mind and body From the rhythm of urban dancing to the depth of literature, my interests span across various realms I find solace in the written word, continually exploring new languages and expressing thoughts through writing Whether gliding on ice skates or melodies, I immerse myself in the joy of movement and music Engaging in challenging mind games stimulates my intellect, fostering problem-solving skills These hobbies reflect my enthusiasm for exploration, creativity, and personal growth, contributing to a well-rounded perspective and a vibrant life outside of professional pursuits
Certification
Sustainable Digital Innovation
Foundations: Data, Data, Everywhere
Timeline
Business Administration Intern - Finance Support
EWB Australia
07.2024 - Current
Customer Service Representative
TEEG - KingPin
03.2023 - 04.2024
Bachelor of International Business - International Business
Monash University
Diploma of Business - Business
Monash College
High School Diploma -
Cebu Doctors University
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