Summary
Work History
Education
Skills
References
Timeline
Generic

Paula White

Yarrabilba,Queensland

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Work History

Grocery/Dairy assistant

Coles Supermarket
Browns Plains, Queensland
12 2015 - Current
  • Breaking down pallets
  • Stock merchandising and rotation
  • Recieving and unloading of deliveries
  • Ensuring pricing is accurate
  • Maintaining and safely using manual/electric pallet jacks.
  • Assisted customers with locating items and providing recommendations based on preferences.

Deli / Seafood Manager

Woolworths
Eight Mile Plains, Queensland
02 2013 - 07 2015
  • Competent interviewing, hiring and training of new staff
  • Ensure that products are properly labelled with prices and dates
  • Ensure employees follow company policies and store rules
  • Coordinate with employees to operate the Deli store to achieve sales goals
  • Supervise employees in various duties such as cooking, serving, packaging, and operating counters
  • Roster to budgets
  • Analyze profit and loss statements

Assistant Deli Manager

Woolworths
Eight Mile Plains, Queensland
05 2012 - 02 2013
  • Provide training to staff on company policies and correct sales guidelines
  • Monitor and maintain stock inventory levels to avoid over and under stock problems
  • Operate all food preparation machines and equipment
  • Ensure that the facility is maintained neatly cleanly and safely
  • Manage daily activities of employees to improve sales performance
  • Manage product storage, maintenance and rotation activities to avoid any damages or spoilages

Deli Assistant

Woolworths
Browns Plains, Queensland
11 2006 - 05 2012
  • Kept fresh stock fresh and updated in accordance with latest changing specials
  • Visual merchandising of stock and prioritising of specials
  • A high level of customer service for all customers
  • Cleaning and sanitation of the entire work area
  • A high level of phone service including following through on items ordered over the phone
  • Sliced, cut, weighed, and priced stock in a considerate manner
  • Replenished stock and ensured cases were filled at all times

Education

Calamvale community college
2007

Skills

  • Customer service and assistance
  • Visual Merchandising
  • Staff Management
  • Problem-solving skills

References

  • Rick hay, Coles grocery manager, 0466526874
  • Grant Krause, Coles manager, 0423466114

Timeline

Grocery/Dairy assistant

Coles Supermarket
12 2015 - Current

Deli / Seafood Manager

Woolworths
02 2013 - 07 2015

Assistant Deli Manager

Woolworths
05 2012 - 02 2013

Deli Assistant

Woolworths
11 2006 - 05 2012

Calamvale community college

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Paula White