Summary
Overview
Work History
Education
Skills
Timeline
ProjectManager

Beatrice Cooper

Cobram,VIC

Summary

Proven leader with a track record of enhancing team productivity by over 20% at Ace Filters through effective staff management and problem-solving. Skilled in fostering inter-departmental collaboration and implementing safety protocols. Excels in multitasking and employee motivation, ensuring high levels of customer satisfaction and operational efficiency.

Overview

23
23
years of professional experience

Work History

Supervisor

Ace Filters
01.2001 - 12.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.

Cashier

Coles Group
01.2000 - 01.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

None - None

Huntingdale High
Huntingdale

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Schedule development
  • Policy Enforcement
  • Problem-Solving
  • Multitasking Abilities
  • Multitasking
  • Time Management
  • Attention to Detail
  • Excellent Communication

Timeline

Supervisor

Ace Filters
01.2001 - 12.2022

Cashier

Coles Group
01.2000 - 01.2021

None - None

Huntingdale High

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Beatrice Cooper