Beatrice Purganan
Saint Albans,VIC
Summary
Dynamic team leader with a proven track record at Hoy Pinoy Pty. Ltd, enhancing operational efficiency and boosting customer satisfaction. Skilled in quality assurance and safety compliance, I empower teams through effective delegation and mentorship, fostering a collaborative environment that drives success. Adaptable and committed, I thrive in fast-paced settings.
Overview
8
8
years of professional experience
Work History
Production Worker
W.H. Ahmad Linens Store
03.2021 - Current
- Conducted quality checks on finished products, maintaining consistency and adherence to specifications.
- Collaborated with team members to optimize production workflows and reduce downtime.
- Trained new employees on safety protocols and operational procedures for seamless integration.
- Assisted in maintaining a clean and organized work environment, promoting safety compliance.
- Took on additional shifts during peak work periods to keep projects on schedule.
Team Leader
Hoy Pinoy Pty. Ltd
02.2022 - 09.2025
- Led team in daily operations, ensuring adherence to quality and safety standards.
- Implemented process improvements that enhanced operational efficiency and reduced waste.
- Trained and mentored new team members on best practices and company policies.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Kitchen All Rounder
Don Don Pty. Ltd.
04.2021 - 09.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
Event Staff/Production Worker
Hoy Pinoy Pty Ltd
11.2017 - 09.2019
- Maintained clean and organized workstations to ensure safety and efficiency.
- Barbecuing in different locations for events and festivals.
- Skewering/assembling barbeque in production
- Assisted in inventory management by tracking supplies and materials used in production.
Education
No Degree - Caregiving
Philippine Women's University
PhilippinesBachelor of Science - Psychology
Tarlac Agricultural University
PhilippinesSkills
- Team leadership
- Fast-paced adaptability
- Shift flexibility
- Quality assurance
- Safety compliance
- Customer satisfaction
- Workflow optimization
- Operational efficiency
Timeline
Team Leader
Hoy Pinoy Pty. Ltd
02.2022 - 09.2025
Kitchen All Rounder
Don Don Pty. Ltd.
04.2021 - 09.2022
Production Worker
W.H. Ahmad Linens Store
03.2021 - Current
Event Staff/Production Worker
Hoy Pinoy Pty Ltd
11.2017 - 09.2019
No Degree - Caregiving
Philippine Women's University
Bachelor of Science - Psychology
Tarlac Agricultural University