Beatrice B Tadu
Assistant Housekeeping Manager
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
17
17
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Assistant Housekeeping Manager
Crowne Plaza Adelaide
01.2022 - Current
- Enhanced team productivity by providing ongoing training and support to housekeeping staff members.
- Streamlined daily operations for increased efficiency with the implementation of effective scheduling strategies.
- Boosted overall hotel ratings in cleanliness categories through consistent attention to detail during room inspections.
- Completed schedules, shift reports, and other business documentation.
- Monitored staff performance regularly, providing constructive feedback when necessary for continuous improvement efforts.
- Fostered a positive work culture by promoting teamwork and encouraging open communication among staff members.
- Successfully maintained excellent scores through IHG standards by staying up-to-date with best practices in the housekeeping industry.
Housekeeping Supervisor
Crowne Plaza Adelaide
10.2020 - 01.2022
- Contributed to the hotel''s reputation for excellence by consistently meeting or exceeding cleanliness benchmarks set by the brand.
- Placed orders for housekeeping supplies and guest toiletries.
- Trained and mentored new staff on cleaning and safety protocols.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
-
Housekeeping Team Leader
Hilton Adelaide
02.2007 - 11.2011
- Promoted teamwork amongst housekeeping staff through regular meetings, sharing best practices, and providing ongoing feedback on performance improvements needed.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Improved team morale through open communication, recognition initiatives, and fostering a positive work environment.
- Provided professional services and support in a dynamic work environment.
- Resolved problems, improved operations and provided exceptional service.
- Communicated repair needs to maintenance staff.
- Drove improvements to workflow and room turnover with hands-on, proactive management style.
- Applied effective time management techniques to meet tight deadlines.
- Worked with front desk to respond promptly to all guest requests.
- Coordinated with maintenance staff to schedule repairs or replacements as needed, minimizing disruptions to guests'' stays.
Housekeeping Team Leader
Hilton Adelaide
11.2011 - 10.2020
- Promoted teamwork amongst housekeeping staff through regular meetings, sharing best practices, and providing ongoing feedback on performance improvements needed.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Improved team morale through open communication, recognition initiatives, and fostering a positive work environment.
- Provided professional services and support in a dynamic work environment.
- Resolved problems, improved operations and provided exceptional service.
- Communicated repair needs to maintenance staff.
- Drove improvements to workflow and room turnover with hands-on, proactive management style.
- Applied effective time management techniques to meet tight deadlines.
- Worked with front desk to respond promptly to all guest requests.
- Coordinated with maintenance staff to schedule repairs or replacements as needed, minimizing disruptions to guests'' stays.
Education
Hospitality
TAFE
Adelaide, SA11.2012
Skills
Decision-Making
undefinedCertification
Certificate 3 in Aged Care
Additional Information
Referees
1. Ms Lesley Lens
Executive Housekeeper
Mayfair Hotel, Adelaide
2. Stacey Evans
Executive Housekeeper
Sofitel Adelaide
3. Ashish Tripathi
Executive Housekeeper
Crowne Plaza Adelaide
Timeline
Assistant Housekeeping Manager
Crowne Plaza Adelaide
01.2022 - Current
Housekeeping Supervisor
Crowne Plaza Adelaide
10.2020 - 01.2022
Housekeeping Team Leader
Hilton Adelaide
11.2011 - 10.2020
Housekeeping Team Leader
Hilton Adelaide
02.2007 - 11.2011
Hospitality
TAFE
Similar Profiles
DIPESH KOIRALADIPESH KOIRALA
House keeper / Team leader at CROWNE PLAZA, ADELAIDEHouse keeper / Team leader at CROWNE PLAZA, ADELAIDE
Shankar GopalakrishnanShankar Gopalakrishnan
Hotel Service Assistant (Part Time) at Crowne Plaza AdelaideHotel Service Assistant (Part Time) at Crowne Plaza Adelaide
RAJ SANDEEP MALHOTRARAJ SANDEEP MALHOTRA
Food and Beverage Supervisor at Stamford Plaza AdelaideFood and Beverage Supervisor at Stamford Plaza Adelaide
Jessica CunananJessica Cunanan
Assistant Housekeeping Manager at BreakFree on CollinsAssistant Housekeeping Manager at BreakFree on Collins
Arianne AndersonArianne Anderson
Assistant Housekeeping Manager at Davidson HospitalityAssistant Housekeeping Manager at Davidson Hospitality