Beau Barba
Mackay,QLD
Summary
Experienced with leading service operations and managing teams effectively. Utilizes strong leadership and organizational skills to enhance service delivery. Knowledge of customer relationship management and workflow optimization.
Overview
16
16
years of professional experience
Work History
Service Supervisor
Elastomers Australia
12.2018 - Current
- Assisted with training and development of team members.
- Assisted with scheduling and rostering over multiple mine sites.
- Led a diverse team of technicians through projects/shutdowns requiring adaptability under changing circumstances.
- Ensured compliance with company policies, industry regulations, and environmental standards through diligent oversight of field activities.
- Established strong relationships with clients through communication skills and professional conduct.
- Promoted safety awareness within the team, leading to a reduction in workplace accidents and incidents.
- Constructing Excel spreadsheets to assist/guide other personnel.
Slicer
Thomas Borthwick & Sons
02.2016 - 12.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Laborer
Poly Seal Constructions
06.2015 - 09.2015
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to labourer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
Customer Service
Shamrock Hotel
11.2013 - 01.2014
- Exhibited excellent communications and customer service relations skills.
- Learned and adapted quickly to new technology and software applications.
- Worked effectively in fast-paced environments.
- Conducted stocktakes/stock rotation within the drive thru department.
Customer Service
Sea Shanty
06.2009 - 11.2013
- Displayed very good communication and customer service skills.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly.
- Processed customer orders and accurately handled payment transactions.
Education
Pioneer State High School
Mackay11-2013
Skills
- Supervisory role experience
- Multitasking and organization
- Microsoft Excel
- De-escalation techniques
- Scheduling
- Problem-solving
- Time management
- Team collaboration
Timeline
Service Supervisor
Elastomers Australia
12.2018 - Current
Slicer
Thomas Borthwick & Sons
02.2016 - 12.2018
Laborer
Poly Seal Constructions
06.2015 - 09.2015
Customer Service
Shamrock Hotel
11.2013 - 01.2014
Customer Service
Sea Shanty
06.2009 - 11.2013
Pioneer State High School
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