Beau Lucas

SafetyCulture is a global, product-led SaaS company with the mission of helping distributed working teams get better every day. We're a mobile-first operations platform that gives workers a voice, and leaders visibility, to make better decisions in the workplace every day. Our mission is to unite teams to become a force for improvement in any badword_key_1.

My responsibilities in this role include:

• Source and close new business to consistently exceed quarterly quotas
• Exceed sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
• Develop an in-depth understanding of the SafetyCulture's products and market landscape to effectively showcase value to potential customers
• Monitor industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market
• Manage the full sales cycle: prospect, host online demos, create proposals, and close deals
• Maintain an accurate pipeline and expert-level forecasting
• Act as a trusted advisor to customers and channel partners

My achievements in this role include:

• Top 3 AE globally in Q1 for Lite Seat Target (445%)
• Consistently hit and exceeded sales targets from quarter to quarter

Hubster is a start-up SaaS company based in Sydney, that offers a restaurant technology platform that combines all of the major delivery partner platforms into a single standalone solution. With over 5,000 restaurants using Hubster in Australia. This solution allows customers to not only streamline their operations within their restaurant, but also gives them insights into how their restaurants delivery partners are performing and ultimately helps to increase their sales

My responsibilities in this role include:

• Leading a team of up to 23 Account Executives, owning all aspects of performance and development
• Develop and execute sales strategies to drive revenue in the hospitality sector, ensuring alignment with overall business goals
• Manage and mentor a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement
• Actively involved in growing the team through recruitment and interviewing
• Support the business in cross functional projects to drive organisational advancement
• Provide coaching and support for the sales team, while creating best practices across the entire sales process
• Work closely with the marketing and product development teams to create compelling sales materials and campaigns that resonate with target audiences
• Monitor sales performance metrics, including revenue, margin, and customer feedback, to assess effectiveness and identify areas for improvement
• Track and analyze key performance metrics, such as lead conversion rates, activity levels, and overall team productivity

My achievements in this role include:

• Consistently achieved and exceeded team sales and MRR targets from month to month
• Lead one the most successful sales team globally on a sales per AE basis

My responsibilities in this role include:

• Owning the full sales cycle to meet and exceed sales targets through prospecting, qualifying, managing and closing sales opportunities
• Developing an in-depth understanding of the product and market landscape to effectively showcase value to potential customers
• Develop and manage sales pipeline – prospect and assess new sales potential while moving several accounts simultaneously through the sales pipeline
• Conduct a high-volume of activities with potential customers including outbound calls, emails & demos
• Successfully nurture and expand the company's relationship with customer accounts
• Keep abreast of competition, competitive issues and products
• Monitor industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
• Practice effective, excellent communication with management, customers and support staff
• Participate in team-building and company-growth activities including strategy setting, sales training, marketing and customer support
• Assist in training and onboarding new staff members to ensure the overall success of the sales team

My achievements in this role include:

• Consistently achieved or exceeded sales targets from month to month
• Consistently among the top 3 AE's for call volume from month to month

SoftBank Robotics Is a multinational robotics company that offers a range of industry leading robotic solutions, with more than 35,000 robots used across 70 different countries worldwide. These robots offer innovative applications relevant in the fields of retail, tourism, healthcare, finance, education, facilities management and cleaning. SoftBank Robotics vision is to utilise the power of robotics to benefit humanity.

My responsibilities in this role include:

• Ensure successful deployment of all robots
• Conducting proof of concepts on site
• Generating proof of concept reports for the sales team
• Conduct demonstrations of the robots with potential clients
• Assist with creating process & procedure for all of deployment
• Assist with generating content for partners learning management system (LMS) & partner portal
• Conducting virtual deployments & training with customers
• Liaising with customers to ensure their expectations are met and exceeded
• Providing customers with the highest quality of customer service
• Building rapport with customers
• Contact/ company research to pre-qualify lead and establish drivers and pain points
• Initial lead follow up to qualify interest and conduct fact find on decision making process and influencer contacts
• Qualify leads to pass onto senior sales team to convert to sales opportunity
• Support digital marketing campaign development
• Building Google Ads campaigns
• Copywriting and creative development in the ad content to be used across online platforms (i.e
• Google, Facebook & LinkedIn)

My achievements in this role include:

• Built and set up the foundation of the Google ads campaigns from establishing the core campaign framework through to the segmented ad groups to audience based keywords for SBRAU
• Developed the virtual deployment process and procedure from scratch and implemented successfully with an 85% conversion rate
• Assisted with the development of the learning management system and partner portals for SBRAU partners and clients

4 Pines is an Australian craft beer brewing company founded in 2008 in manly, which has expanded to one of the largest craft beer brewing companies Australia. 4 Pines focuses on brewing quality beer, having exceptional customer service & using business as a force for good. This ensures that the customers experience far exceeds their expectations.

My responsibilities in this role include:

• Providing the highest level of customer service
• Serving as a brand ambassador for the company
• Engaging with customers and partners
• Preparing alcoholic & non-alcoholic beverages for patrons
• Operate and maintain the venues front of house
• Assisting with training new staff
• Opening & closing of the venue
• Assisting with the execution of internal and external marketing activities and events

My achievements in this role include:

• Helped improve customer base by engaging in conversation with patrons and ensuring recurring business
• Professionally dealt with disgruntled and angry customers with tact and delicacy without letting the situation get out of hand or disrupt the overall flow of bar operations

My responsibilities in this role include:

• Providing the highest level of customer service
• Engaging with partners for different campaigns
• Managing marketing campaigns
• Designing 4 Pines sustainability marketing material (Posters, FAQ sheets etc.)
• Producing marketing material for the one for the community program
• Writing blogs for different campaigns
• Communicating with potential partners via email, phone calls & face to face
• Liaising with partners to make sure their expectations are met
• Representing 4 Pines at partners events

My achievements in this role include:

• Professionally ran a marketing campaign from beginning to end while my manager was on annual leave, this meant that the campaign was able to run and meet the deadline. This ensured the partner expectations were met and increased their overall satisfaction
• Increased the hospitality staff's knowledge about different styles of beer, by Creating 20,000 word document which described and analysed all different styles of beer. This led to the hospitality staff being more comfortable when talking about different beer styles with customers

Speciality Plumbing Supplies is the leading commercial roof & floor drain supplier in the plumbing industry who supplies national plumbing companies & merchants. SPS focuses on having the highest quality product on the market as well as having exceptional customer service, to ensure their customers ultimate satisfaction.

My responsibilities in this role include:

• Engaging with customers in face to face sales
• Assisting customers with over the phone sales
• Providing customers with the highest quality of customer service
• Assisting consultants & customers with technical data on all products
• Providing sales quotations for customers
• Entering/ processing sales orders from customers
• Packing & shipping all orders
• Maintaining warehouse & stock levels
• Generating customer credit claims
• Building rapport with customers

My achievements in this role include:

• Increased the businesses revenue, by far exceeding the sales targets for business by 10-15% each month. This enabled SPS to consistently surpass its sales targets for the year
• Improved the process in which orders were packed and sent, which led to a dramatic decrease in time spent packing & shipping orders. Therefore allowing employees to spend time on other important aspects of the business
• Decreased the time in which customer credit claims were processed by 50% by implementing a system with employees for credit claims. This therefore increased the customers overall satisfaction