Beau Pleming
Cobram
Summary
Tireless Farm Hand with strength and stamina for hard manual labor. Trained in caring for livestock and supporting healthy crop growth. Background includes farm maintenance and wholesale deliveries.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
4
4
years of professional experience
Work History
Farmhand
Emthunzini
Katamatite
02.2024 - 04.2025
- Harvested crops manually and with machinery, minimizing loss and damage.
- Loaded and unloaded trucks with supplies or products from the farm.
- Planted seeds according to prescribed methods of production.
Woolworths Grocery Manager
Woolworths
Yarrawonga
09.2022 - 02.2024
- Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
- Organized promotional displays to maximize sales opportunities.
- Assisted customers with product selection when needed or requested.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Delivered expert customer service to store patrons and assisted with locating desired items.
- Prepared staff work schedules and assigned team members to specific duties.
- Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
- Lead by example and took responsibility for all actions drive culture of performance excellence.
Woolworths Customer Service Manager
Woolworths
Thurgoona
08.2021 - 09.2022
- Organized shift assignments to meet expected coverage demands by factoring in typical loads and upcoming changes.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Education
High School Diploma -
Tallangatta High School
Tallangatta 11-2013
Skills
- Problem solving
- Safety management
- Machine operation
- Inventory management
- Team leadership
- Task delegation
- Time management
- Effective communication
Timeline
Farmhand
Emthunzini
02.2024 - 04.2025
Woolworths Grocery Manager
Woolworths
09.2022 - 02.2024
Woolworths Customer Service Manager
Woolworths
08.2021 - 09.2022
High School Diploma -
Tallangatta High School