Beau Rigbye
Brisbane,QLD
Summary
Service-oriented front office coordinator trained in reception, leadership and successful at proactive multitasking. Knowledgeable about office procedures and multi-line phone systems with a commitment to individualized client services. Eager to bring passion and ambition to a position.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Office Team Leader
Tangalooma Island Resort
Moreton Island, Queensland
10.2022 - Current
- Trained new hires on proper front desk operations and provided ongoing coaching to ensure job performance excellence.
- Responsible for managing the daily operations of the front office, including greeting guests, answering phone calls and emails.
Spa Supervisor
Red Earth Spa
Banff, Alberta
02.2019 - 12.2020
- Provided daily supervision of spa staff to ensure efficient operations and customer satisfaction.
- Managed inventory levels of supplies and products to optimize availability while minimizing costs.
Hotel Night Auditor
Banff Caribou Lodge
Banff, Alberta
01.2018 - 02.2019
- Completed end-of-shift paperwork such as incident reports and cash reconciliations.
- Reviewed log books regularly to identify any discrepancies or issues requiring attention.
Education
High School Diploma -
Liberty High School
Las Vegas, Nevada05-2014
Skills
- Sales Support
- Strong leadership
- Departmental support
- Call Routing
- Front Office Management
- Customer Service
- Information Protection
Languages
Chinese (Mandarin)
Elementary
Affiliations
Actor, Host, Emcee, comfortable on microphone & public speaking
Pro gamer, self-made tournament organizer & coach
Certification
- Blue Card
- Driver's License
- First-Aid
Timeline
Front Office Team Leader
Tangalooma Island Resort
10.2022 - Current
Spa Supervisor
Red Earth Spa
02.2019 - 12.2020
Hotel Night Auditor
Banff Caribou Lodge
01.2018 - 02.2019
High School Diploma -
Liberty High School
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