Beau Rogers
Berridale
Summary
With a robust background in construction and customer service, including a notable stint at Robs Handyman Services, I excel in tile installation and fostering client satisfaction. Demonstrated ability to enhance work safety and efficiency, my critical thinking and relationship-building skills ensure project success and exceed expectations.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
3
3
years of professional experience
Work History
Tile Assistant
Robs Handyman Services
09.2024 - 12.2024
- Mixed mortar, plaster and grout, manually, or using machines according to standard formulas.
- Installed tile flooring in residential homes and commercial buildings.
- Used specialized tools and equipment to cut, shape and install tile.
- Cut and prepared tiles for installation following precise measurements and job specifications.
- Maintained safe, clean and organized work environment.
- Minimized callbacks by thoroughly inspecting completed work for any imperfections or necessary adjustments before leaving the job site.
Civil Works
Alerstar Mickim Civil
03.2024 - 05.2024
- Ensured regulatory compliance for all civil works, maintaining strong relationships with local authorities and agencies.
- Developed comprehensive project plans for successful implementation of civil works assignments.
- Demonstrated a strong commitment to ongoing professional development, attending industry conferences and workshops to stay current on best practices.
- Improved worksite safety by consistently adhering to company protocols and guidelines.
- Maintained cleanliness in the work area, promoting a safe and efficient workspace for all employees.
Bar Attendant
Berridale Inn
02.2023 - 07.2023
- Successfully collaborated with other staff members to provide seamless service during high-volume periods.
- Enhanced customer experience by providing exceptional service and attending to their needs promptly.
- Learned how to make wide variety of mixed drinks.
- Delivered food to customers at bar and tables.
- Restocked ice, condiments, and snacks.
- Operated and closed down bar station according to sanitation regulations and safety standards.
- Checked ID cards and verified bar guests were of legal age.
Apprentice Boilermaker
NPE Steel Fabrications and Lifting
01.2022 - 01.2023
- Applied critical thinking skills when faced with challenging situations on job sites, supporting overall project success.
- Built confidence navigating job sites safely while adhering to site-specific protocols throughout the apprenticeship duration.
- Acquired competency in working with various metals to create strong bonds and welds for long-lasting boiler installations.
- Strengthened problem-solving abilities through hands-on experience troubleshooting complex issues during boiler assembly projects.
- Contributed to efficient project completion by supporting experienced boilermakers with daily tasks.
- Sharpened skills in welding techniques for stronger boiler structures and improved durability.
Laborer
Jindy Rock
08.2021 - 08.2022
- Followed instructions and safety protocols to prevent accidents and injuries.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Improved worksite efficiency by maintaining clean and organized work areas.
Education
Jindabyne Central School
Jindabyne, NSWSkills
- Tile installation expertise
- Tile cutting proficiency
- Surface preparation
- Physical stamina and strength
- Quality control standards
- Equipment maintenance
- Customer service
- Critical thinking
- Active listening
- Relationship building
- Customer support
- Customer satisfaction
Languages
English
Native or Bilingual
Timeline
Tile Assistant
Robs Handyman Services
09.2024 - 12.2024
Civil Works
Alerstar Mickim Civil
03.2024 - 05.2024
Bar Attendant
Berridale Inn
02.2023 - 07.2023
Apprentice Boilermaker
NPE Steel Fabrications and Lifting
01.2022 - 01.2023
Laborer
Jindy Rock
08.2021 - 08.2022
Jindabyne Central School
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