Beau Smith

• I come to customers homes with a complete collection of selected carpets that are to their needs and help them through the selection process for making the best choice for them and their family.
• The goal is to make as many sales in a week or a total GP. This goal is almost always achieved.
• I do follow up calls afterward to make potential further sales later once the customer is happy with everything.
• My Travel bubble is between Capalaba to Burleigh Heads.
• I maintain contact with my customers to make sure that they were happy with their services.
• In a week I was able to achieve a total of $70,000 in sales.
• I was awarded most improved for the company at the Yearly Awards night last year.

• Answered customer inquiries and provided accurate information regarding products and services.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Gathered customer feedback through surveys and used the data to improve customer service.
• Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Processed 100+ invoices each week and mailed documentation to clients.

• Provided technical support for customers using the company's products or services.
• Researched competitors' products, prices, and sales techniques.
• Collaborated with other departments such as marketing, finance, logistics.
• Answered product questions with up-to-date knowledge of sales and promotions.
• Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.