Summary
Overview
Work History
Education
Timeline
Generic

Beau-William Huang

Browns Plains,QLD

Summary

Hello, thank you for taking the time to read my application. I have worked in multiple different industries as well as demanding roles, I have always enjoyed working hard and doing my best at achieving set goals. Previously I have worked doing everything from working in warehouses to managing a company. During the working day I would do everything from ordering from suppliers, stock analysts and distribution, insuring KPI were meant and measured correctly, staff training and rosters, bookkeeping, and so much more. Daily I would use Microsoft Excel and Word as well as being fluent at most Microsoft software. I am an extremely dedicated worker and highly motivated to change careers to a more physically demanding role which is why the idea of working with your company appeals to me. Currently I work for myself in the e-commerce sector which has been good, I have enjoyed self-employment however I have grown tired of spending my life behind a desk and would love a demanding position. I understand how demanding a job like this is and I wish to work hard and prove my ability as a strong asset to your company. To gain further experience in the workforce, interact with new people and learn new skills.

Overview

15
15
years of professional experience

Work History

Hotel Concierge

Accors Mercure HotelBrisbane
01.2006 - 12.2006
  • Handled customer complaints to satisfy and retain guests.
  • Created welcoming and comfortable environment for guests.
  • Maintained high level of professionalism and discretion when dealing with guests.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Responded to guest inquiries to maximize guest satisfaction.
  • Greeted guests upon arrival by providing warm welcome.
  • Maintained accurate and up-to-date records of guest information.
  • Managed check-in and check-out procedures for guests.
  • Upheld hotel policies and procedures by providing high level of customer service.

Housekeeping Room Attendant

Accor Hotels
07.2006 - 12.2006
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.

Workshop Assistant

Kennards Hire
01.2007 - 03.2008
  • Followed safety guidelines for cleaning vehicles and equipment.
  • Utilized high-pressure washers to clean vehicles and equipment.
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
  • Wiped down and polished interior and exterior surfaces.
  • Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
  • Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.

Warehouse Assistant /Retail Assistant

Howards Storage World
03.2008 - 06.2012
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Operated pallet jacks and other warehouse equipment to move goods quickly and safely.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.

Manager

Sheltom Enterprises
09.2012 - 02.2017
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Developed and implemented business strategies to achieve business goals and stay competitive.

Disability Support Worker

Ability Assist
06.2017 - 06.2018
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Adhered to company requirements for patient interactions and care standards.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide.
  • Kept accurate records for client files and handled related paperwork.

Retail Sales Associate

Mastura Pty Ltd
08.2018 - 11.2020
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items.
  • Balanced and organized cash register by handling cash, counting change.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

Former Colleague: Patrica McGovern 0468353607

Former Manager: Marissa Gillham 0413153747

Timeline

Retail Sales Associate

Mastura Pty Ltd
08.2018 - 11.2020

Disability Support Worker

Ability Assist
06.2017 - 06.2018

Manager

Sheltom Enterprises
09.2012 - 02.2017

Warehouse Assistant /Retail Assistant

Howards Storage World
03.2008 - 06.2012

Workshop Assistant

Kennards Hire
01.2007 - 03.2008

Housekeeping Room Attendant

Accor Hotels
07.2006 - 12.2006

Hotel Concierge

Accors Mercure HotelBrisbane
01.2006 - 12.2006

Former Colleague: Patrica McGovern 0468353607

Former Manager: Marissa Gillham 0413153747
Beau-William Huang