Paramedic with extensive experience in community mental health, specializing in risk assessment and case management. Proven track record of delivering compassionate patient care and making informed decisions under pressure. Strong work ethic and commitment to continuous professional development enhance ability to provide high-quality medical services. Skilled in building rapport with patients and navigating challenging situations effectively.
07/2025 - Current
Registered Nurse
NALHN Community Mental Health - Salisbury, SA
· Delivered evidence-based care while developing clinical competencies and adhering to professional standards.
· Managed cases for clients with mental health conditions, ensuring tailored support and intervention.
· Conducted comprehensive risk assessments to identify potential issues and mitigate risks.
· Recognized and escalated clinical deterioration and incidents in a timely manner.
· Engaged with children, youth, women, and families facing complex challenges across diverse cultural backgrounds.
· Maintained collaborative relationships with non-governmental and governmental organizations to address client needs.
· Fostered productive working relationships among healthcare team members to enhance service delivery.
· Addressed challenging behaviors effectively to maintain therapeutic environments.
12/2022 - Current
Mental Health Paramedic
SA Ambulance - Salisbury, SA
· Collaborated with mental health nurse in co-response vehicle to address mental health emergencies.
· Conducted risk assessments for patients experiencing mental health crises.
· Counseled consumers, facilitating community integration with support services and referrals.
· Maintained operational efficiency in diverse environments over 15 years.
· Provided care to emotionally dysregulated individuals, employing de-escalation techniques.
· Documented incidents according to SA Ambulance protocols and communicated with GPs.
· Made clinical decisions regarding assessment, treatment, and transport options independently.
· Partnered with mental health clinician to deliver effective out-of-hospital assessments.
SA Health Awards 2023 Winner Mental Health Co Response Service.
SA Nursing and Midwifery Excellence Awards 2022 Winner Mental Health Co Response Service.