Highly motivated and results-driven Senior Program Officer with extensive experience in operational support, data analysis, and stakeholder engagement within Services Australia. Proven track record of leading high-performing teams, managing complex projects, and implementing innovative solutions to enhance service delivery. Recognised for excellence in data management, collaboration, and customer service. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.