I am seeking casual or part-time employment that will suit my university timetable and is also in line with my social work studies. I hold my probationary driver's licence.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
BP Rye
Rye, VIC
10.2020 - Current
Barista.
Provided excellent customer service to resolve customer complaints promptly.
Ensured compliance with health department regulations for sanitation, safety and proper food handling practices.
Operated cash registers to process customer payments.
Employee trainer.
Community Wellbeing Team Member (student)
South East Community Links
Dandenong, Victoria
02.2024 - 06.2024
Organised intake on both the phone lines and the front desk
Completed holistic, strengths-based, assessments
Made referrals to external and internal stakeholders on behalf of participants
Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Applied for grants and funds on behalf of participants
Customer Sales and Service Assistant
Repco Mornington
Mornington, VIC
09.2021 - 09.2022
Prepared and closed out registered with accurate money handling and documentation of all values.
Ensured timely delivery of products by following established routes and schedules.
Answered phones to take incoming orders or address customer concerns.
Party Host / Children Supervisor
The Messy Shed Mornington
Mornington, VIC
06.2017 - 04.2020
Greeted guests and provided them with party information.
Provided support to guests during the event including answering questions and addressing any concerns.
Coordinated catering services from outside vendors.
Responsible for ensuring all safety regulations were adhered to while hosting parties.
Education
VCE and Year 12 Pass -
Mornington Secondary College
Mornington, VIC
11-2020
Bachelor of Social Work -
RMIT University
Melbourne, VIC
Skills
Working efficiently under pressure in a fast-paced environment
Working in teams
Responding well to feedback
Communicating well with people of all ages
Reliable and work driven
References
Jordan Poutney, Former owner of Messy Shed Mornington, 5975 2080
Michelle Zammit, Former BP Rye Manager, 0432 677 317