Summary
Overview
Work History
Education
Skills
Timeline
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BECKY

Melbourne,VIC

Summary

Dynamic customer service professional with experience at Eliza's Nail and Beauty, excelling in product selection and customer engagement. Proven skills in inventory management and team collaboration, consistently enhancing customer satisfaction. Recognized for effectively anticipating needs and delivering exceptional service in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Customer Service Representative Trainee

Eliza's nail and beauty
Melbourne, Mount Eliza
12.2024 - 05.2025
  • Followed all safety protocols while assisting customers with heavy items.
  • Updated records on customer interactions in line with departmental standards.
  • Assisted customers with product selection based on their individual needs.
  • Assisted customers with product selection, placement of orders, returns, and exchanges.

Restaurant Waiter

White Palace
Viet Nam, Hue
01.2023 - 05.2023
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.

Education

Certificate IV Kitchen And Manager -

Collins International College
Melbourne, VIC
10-2025

Skills

  • Menu planning
  • Food safety
  • Inventory management
  • Customer service
  • Time management
  • Team collaboration

Timeline

Customer Service Representative Trainee

Eliza's nail and beauty
12.2024 - 05.2025

Restaurant Waiter

White Palace
01.2023 - 05.2023

Certificate IV Kitchen And Manager -

Collins International College

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BECKY