Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Becky Cameron

Armstrong Creek,VIC

Summary

I have many years experience in customer facing roles including customer service and relationship building. I am looking for a change and would love to put my skills into the holiday rental business. I have a very good work ethic, am driven and willing to learn new computer systems etc. i am good with people and positive that i would do well in this position with the skills that i have gained over many years of working in customer focused environments:)

Overview

21
21
years of professional experience

Work History

Retail Sales Associate

Rip Curl
01.2021 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.

Retail Sales Associate

Zen Coastal Living
08.2019 - 08.2021
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Greeted customers and provided outstanding customer service.
  • Developed rapport with regular customers, fostering welcoming store atmosphere.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Cleaner

Air Bnb
01.2018 - 01.2019
  • Handled equipment, chemicals, and materials properly and with caution.
  • Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.
  • Upheld cleanliness standards in kitchen and dining areas, ensuring compliance with health regulations.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.

Cleaner

Lorne Holiday Stayz
01.2018 - 01.2019
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.

Program Coordinator

Barwon Child Youth and Families
02.2013 - 06.2017
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Established strategic partnerships with external organizations, expanding program reach and impact.
  • Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
  • Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.

Restaurant Owner/Manager

Nippers Restaurant
06.2004 - 06.2009
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Recruited, hired, and trained talented staff to fill vacancies.
  • Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
  • Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Motivated staff to perform at peak efficiency and quality.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Education

Cert IV - Family And Community Services

Diversitat Training
Geelong, VIC
11.2014

Certificate - Cross Cultural Awareness And Communication

Diversitat Training
Geelong, VIC
07.2014

VCE -

Lorne P-12 College
Lorne, VIC
11.1996

Skills

  • Customer service
  • Teamwork
  • Time management
  • Reliability and punctuality
  • Store opening and closing
  • Relationship building
  • Professional appearance
  • Interpersonal and written communication
  • Positive and professional
  • Reliable and responsible
  • Honest and dependable
  • Adaptable and flexible
  • Strong communication and interpersonal skills

Interests

My family and the beach, Photography, beach walks, sunsets, my garden

Timeline

Retail Sales Associate

Rip Curl
01.2021 - Current

Retail Sales Associate

Zen Coastal Living
08.2019 - 08.2021

Cleaner

Air Bnb
01.2018 - 01.2019

Cleaner

Lorne Holiday Stayz
01.2018 - 01.2019

Program Coordinator

Barwon Child Youth and Families
02.2013 - 06.2017

Restaurant Owner/Manager

Nippers Restaurant
06.2004 - 06.2009

Cert IV - Family And Community Services

Diversitat Training

Certificate - Cross Cultural Awareness And Communication

Diversitat Training

VCE -

Lorne P-12 College

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Becky Cameron