Assisted residents with daily personal care, mobility, and social engagement
Supported residents with dementia and disabilities
Practiced safe manual handling techniques and infection prevention protocols
Worked closely with supervisors and registered nurses to implement individualized care plans
Marketing/ Documentation Officer
Oli & Associates
09.2024 - 02.2025
- Serve clients by assisting them with their queries related to visa documents and application process
- Record clients details in salesforce and manage their documents in SharePoint
- Deal with online client queries
- Handle daily tasks with emails, MS Word and MS Excel
Documentation Officer
Oli & Associates
03.2022 - 07.2024
- Created visa applications for applicants applying to different subclasses of visa for Australia such as Subclass 500(Student), 500(Dependent) and visitor(600).
- Double checked and made sure the integrity of client’s documents are not lost pertaining to reasons such as inaccurate information, visa compliance issues and so on.
- Ensured diligently that all documents required by the respective university are uploaded promptly and precisely.
- Managed visa documentation for Australia, Canada and New Zealand showcasing pervasive expertise across all serviced countries.
- Utilized Salesforce, MS Excel, MS Word, Sharepoint for day to day tasks.
Admission Officer
Nepcoms Services
12.2020 - 03.2022
- Assist students in their college application process for the UK, the USA and Australia by checking the status of their application, assembling required documents and sending emails to respective university officials to coordinate the submission of their documents.
Front Desk Supervisor
Oli & Associates
04.2018 - 03.2020
- Handled queries and concerns from prospective Nepalese students and international university officials regarding applications in progress.
- Entered/Updated client records as well as company budget such as petty cash funds daily with utmost accuracy.
Intern
Rastriya Banijya Bank
08.2017 - 10.2017
- Stored customer’s data in a database utilizing the Customer Service Department and assisted clients with opening bank accounts, applying for ATM services or printing checks.
- Handled data entry of mortgage and loan applications as well as provided information regarding current mortgage rates, interest rates etc when inquired.