Maneerat Limnarapirom
Wollongong,NSW
Summary
I have been working in several sections. I continually improve myself in order to do my best. Dedicated secretary with excellent experience in store. Maintains professional appearance and demeanour and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Adaptable and versatile worker providing excellent customer service within dynamic environments. Dedicated to offering exceptional assistance to team members and clients. Furthermore, skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. No matter what position I am in, I am always praised by my colleagues and my employer.
Overview
10
10
years of professional experience
Work History
Waitress
Jasmine Rice Thai Restaurant
07.2016 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Waitress
Grumpy's Cafe
09.2021 - 07.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Secretary
Shellhabour Service Centre
10.2021 - 06.2022
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Recorded expenses and maintained accounting records.
Receptionist
Saim Health Thai Massage
07.2016 - 03.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
Education
Master of Marketing - Marketing
University of Wollongong
Wollongong, NSW07.2022
Master of Business - International Business
University of Wollongong
Wollongong, NSW09.2021
High School Diploma -
Australian College of Commerce & Information
Sydney, NSW01.2019
Certificate III - General English
TAFE Wollongong
Wollongong, NSW11.2016
Bachelor of Arts - Geography
Silpakorn University
Thailand02.2013
Skills
- Team Player
- Warm and Friendly
- Computers and Technology
- Document and File Management
- Multitasking and Time Management
- Hospitality and Professionalism
- Research and Analytical Skills
- Greeting and Seating Clients
- Positive Attitude and Energetic
- Customer Complaint Resolution
- Confidentiality and Data Protection
Languages
Thai
Native or Bilingual
English
Full Professional
Timeline
Secretary
Shellhabour Service Centre
10.2021 - 06.2022
Waitress
Grumpy's Cafe
09.2021 - 07.2022
Waitress
Jasmine Rice Thai Restaurant
07.2016 - Current
Receptionist
Saim Health Thai Massage
07.2016 - 03.2018
Master of Marketing - Marketing
University of Wollongong
Master of Business - International Business
University of Wollongong
High School Diploma -
Australian College of Commerce & Information
Certificate III - General English
TAFE Wollongong
Bachelor of Arts - Geography
Silpakorn University
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