Belinda Baade
Lakes Entrance,Vic
Summary
Organized and dependable person, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges, excellent time management and problem-solving skills.
Hardworking and passionate, with strong organizational skills eager to secure a position.
Overview
12
12
years of professional experience
Work History
Reception, Cleaner.
Eastern Beach Tourist Park
- Duties include Reception - RMS, Clean & Maintenance of grounds, Activities for park customers, Relief Managing (stay on site), Staff supervision, Cooking, Stock Ordering, Preparation & presenting of food
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
Leftrade Omega 3
- Duties include Food Preparation/Cooking, Customer Service, Till Balancing/EFTPOS Reconciliation, Wholesale packaging, Stock Control, Invoicing, Customer Enquiries
Cleaner, Manager
MISS BB’s Cleaning Services
09.2023 - Current
- Enhanced productivity by implementing efficient cleaning methods and time management strategies.
- Increased client satisfaction by providing customized cleaning solutions based on their specific needs and preferences.
- Managed scheduling to ensure adequate coverage during peak hours, maximizing efficiency while reducing labor costs.
- Ensured consistent high-quality service by conducting regular inspections of completed work areas.
Cleaner,Reception and Relief Manager.
Echo Beach Tourist Park
10.2021 - 08.2023
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting Ect.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Basic computer skills, phone calls and use of RMS computer program for tourist industay.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
Retail Assistant
Spotlight
06.2017 - 12.2021
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
Retail Assistant
Joanne Reggardo - Dare Clothing
03.2017 - 10.2019
- Duties include Customer service, Clothing sales, Till Balancing/EFTPOS Reconciliation
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
- Resolved customer complaints professionally, maintaining a positive brand image.
- Processed transactions accurately, balancing cash registers at the end of each shift.
- Participated in seasonal sales events and promotions, maximizing their impact on revenue generation.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Answered incoming calls and emails to provide product information, features and benefits.
Cook
Wayne & Patti Reggardo
11.2013 - 06.2019
- Duties included Food Preparation/Cooking, Customer orders, General Cleaning, Till Balancing/EFTPOS Reconciliation, Stock Control
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Manager
Island Gateway Caravan Park
05.2012 - 03.2014
- Duties include Onsite Manager, Reception - RMS, Activities for park customers, Staff supervision, Cooking, Stock Ordering, Preparation & presenting of food
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Education
High School Diploma -
Bairnsdale Secondary College
Bairnsdale, VIC12.1996
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Organization and Time Management
- Decision-Making
- Multitasking Abilities
- Excellent Communication
- Computer Skills
- Dependable and Responsible
- Organizational Skills
References
- Debra Jakins. 0427 290 788
- christine Halliday 0408 407 353
Timeline
Cleaner, Manager
MISS BB’s Cleaning Services
09.2023 - Current
Cleaner,Reception and Relief Manager.
Echo Beach Tourist Park
10.2021 - 08.2023
Retail Assistant
Spotlight
06.2017 - 12.2021
Retail Assistant
Joanne Reggardo - Dare Clothing
03.2017 - 10.2019
Cook
Wayne & Patti Reggardo
11.2013 - 06.2019
Manager
Island Gateway Caravan Park
05.2012 - 03.2014
Reception, Cleaner.
Eastern Beach Tourist Park
Leftrade Omega 3
High School Diploma -
Bairnsdale Secondary College
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