Organized and dependable person, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges, excellent time management and problem-solving skills.
Hardworking and passionate, with strong organizational skills eager to secure a position.
Overview
12
12
years of professional experience
Work History
Reception, Cleaner.
Eastern Beach Tourist Park
Duties include Reception - RMS, Clean & Maintenance of grounds, Activities for park customers, Relief Managing (stay on site), Staff supervision, Cooking, Stock Ordering, Preparation & presenting of food
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Handled equipment, chemicals, and materials properly and with caution.
Confirmed all cleaning tools and equipment were stored properly after use.
Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
Leftrade Omega 3
Duties include Food Preparation/Cooking, Customer Service, Till Balancing/EFTPOS Reconciliation, Wholesale packaging, Stock Control, Invoicing, Customer Enquiries
Cleaner, Manager
MISS BB’s Cleaning Services
09.2023 - Current
Enhanced productivity by implementing efficient cleaning methods and time management strategies.
Increased client satisfaction by providing customized cleaning solutions based on their specific needs and preferences.
Managed scheduling to ensure adequate coverage during peak hours, maximizing efficiency while reducing labor costs.
Ensured consistent high-quality service by conducting regular inspections of completed work areas.
Cleaner,Reception and Relief Manager.
Echo Beach Tourist Park
10.2021 - 08.2023
Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting Ect.
Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Basic computer skills, phone calls and use of RMS computer program for tourist industay.
Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
Retail Assistant
Spotlight
06.2017 - 12.2021
Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
Enhanced store appearance through diligent merchandising and regular upkeep of displays.
Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
Collaborated with team members to accomplish sales goals and improve overall store performance.
Retail Assistant
Joanne Reggardo - Dare Clothing
03.2017 - 10.2019
Duties include Customer service, Clothing sales, Till Balancing/EFTPOS Reconciliation
Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
Resolved customer complaints professionally, maintaining a positive brand image.
Processed transactions accurately, balancing cash registers at the end of each shift.
Participated in seasonal sales events and promotions, maximizing their impact on revenue generation.
Interacted with customers proactively, identifying needs and offering suitable product recommendations.
Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
Maintained tidy and organized store environment to comply with cleanliness standards.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Answered incoming calls and emails to provide product information, features and benefits.
Cook
Wayne & Patti Reggardo
11.2013 - 06.2019
Duties included Food Preparation/Cooking, Customer orders, General Cleaning, Till Balancing/EFTPOS Reconciliation, Stock Control
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours across night, weekend, and holiday shifts.
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Manager
Island Gateway Caravan Park
05.2012 - 03.2014
Duties include Onsite Manager, Reception - RMS, Activities for park customers, Staff supervision, Cooking, Stock Ordering, Preparation & presenting of food
Managed and motivated employees to be productive and engaged in work.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Maintained professional, organized, and safe environment for employees and patrons.
Controlled costs to keep business operating within budget and increase profits.
Developed and maintained relationships with customers and suppliers through account development.
Education
High School Diploma -
Bairnsdale Secondary College
Bairnsdale, VIC
12.1996
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Customer Service
Time Management
Attention to Detail
Flexible and Adaptable
Organization and Time Management
Decision-Making
Multitasking Abilities
Excellent Communication
Computer Skills
Dependable and Responsible
Organizational Skills
References
Debra Jakins. 0427 290 788
christine Halliday 0408 407 353
Timeline
Cleaner, Manager
MISS BB’s Cleaning Services
09.2023 - Current
Cleaner,Reception and Relief Manager.
Echo Beach Tourist Park
10.2021 - 08.2023
Retail Assistant
Spotlight
06.2017 - 12.2021
Retail Assistant
Joanne Reggardo - Dare Clothing
03.2017 - 10.2019
Cook
Wayne & Patti Reggardo
11.2013 - 06.2019
Manager
Island Gateway Caravan Park
05.2012 - 03.2014
Reception, Cleaner.
Eastern Beach Tourist Park
Leftrade Omega 3
High School Diploma -
Bairnsdale Secondary College
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