Belinda Briggs
Geelong,VIC
Summary
Graduate diploma candidate in counselling from University of Canberra. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Experienced Mental Health Support Worker at GGQ Local, skilled in resource coordination and crisis intervention. Proven ability to develop customized recovery plans and enhance client outcomes through effective communication and critical thinking. Committed to supporting families facing challenges such as domestic violence, substance abuse, and mental illness, with a strong work ethic and adaptability.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Mental Health and Alcohol and Other Drugs Support Worker
GGQ Local, Ermha
07.2023 - 06.2024
- Conducted thorough strength-based assessments during intake and ongoing appointments to identify client needs and support recovery goals.
- Strengthened community links by facilitating referrals and connecting clients with local resources.
- Collaborated with peer workers, clinicians, and team leaders, ensuring integrated support and continuity of care.
Support Worker – Complex Services
Erhma 365 Barwon
12.2022 - 10.2023
- Developed and reviewed Individual Recovery Plans tailored to both individual and group needs, ensuring a holistic approach to mental health support.
- Prepared accurate case notes and psychoeducational materials to support individualized treatment plan.
- Worked alongside clinical, administrative and support teams to maintain high standards of service delivery and client care.
Well-being, Administration & Coordination Roles
Direct Recruitment / City of Greater Geelong
01.2021 - 01.2022
- Coordinated aged care service packages and managed client documentation, contributing to seamless service delivery and high standards of administrative support.
- Liaised with clients, families, and interdisciplinary teams to finalize service packages and support plans.
- Developed and maintained budgets, schedules, and comprehensive records critical to client well-being.
Leisure and Lifestyle Coordinator
Kalyna Care Aged Care Facility
01.2020 - 12.2020
- Designed and supervised leisure activities in compliance with aged care guidelines, enhancing residents’ quality of life during challenging periods.
- Collaborated with healthcare professionals to ensure the timely adaptation of activity protocols during the COVID-19 surge.
Senior Orientation Ambassador and Mentor
Deakin University
Geelong
02.2017 - 03.2020
- Mentored domestic and international students, facilitating a smooth transition into university life through interactive workshops and personalized support.
- Developed communication and leadership skills that are instrumental in creating supportive, inclusive environments.
Education
Graduate diploma - Counselling
University of Canberra
Online09.2025
Bachelor - Psychological Sciences
Deakin University
Geelong01.2020
Diploma - Community Health
Federation Training
Sale01.2014
Skills
- Resource coordination
- Troubleshooting and documentation
- Skill development and building
- Confidentiality and privacy
- Relationship building and management
- Risk assessment and management
- Cultural sensitivity
- Professional boundaries and demeanor
- First aid and CPR certification
- Health and safety awareness
- Empathy and patience
- Verbal and written communication
- Activity planning and organization
- Critical thinking skills
- Crisis intervention strategies
- Documentation and reporting practices
- Mental health support
- Task prioritization skills
- Organizational abilities
- Reliability in service delivery
- Needs assessment techniques
- Structured decision-making tools knowledge
- Patient-centered care approach
- Time management skills
- Professionalism in practice
- Goal setting strategies
- Behavioral support techniques
- Active listening skills
- Communication strategies for clients
- Individual support planning techniques
- Case documentation practices
- Interdisciplinary collaboration
Certification
ACA student member
Mental health first aid
Suicide intervention training
NDIS certificate
MHA certificates
Additional Information
My career is driven by a deep commitment to fostering mental well-being and supporting diverse populations. I continuously pursue professional development opportunities and have a proactive approach to integrating evidence-based practices into everyday client care. I look forward to engaging in a graduate counselling placement where I can apply my skills and passion to deliver meaningful outcomes for individuals facing mental health challenges.
References
Available on request
Timeline
Mental Health and Alcohol and Other Drugs Support Worker
GGQ Local, Ermha
07.2023 - 06.2024
Support Worker – Complex Services
Erhma 365 Barwon
12.2022 - 10.2023
Well-being, Administration & Coordination Roles
Direct Recruitment / City of Greater Geelong
01.2021 - 01.2022
Leisure and Lifestyle Coordinator
Kalyna Care Aged Care Facility
01.2020 - 12.2020
Senior Orientation Ambassador and Mentor
Deakin University
02.2017 - 03.2020
Graduate diploma - Counselling
University of Canberra
Bachelor - Psychological Sciences
Deakin University
Diploma - Community Health
Federation Training
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