BELINDA BURKE
Croydon,VIC
Summary
Compassionate individual with caring attitude centred on treating people with dignity and respect Collaborative team player and works well independently with strong interpersonal skills.
Willingness to take on added responsibilities to meet team/client goals. Enjoys professional challenges that utilizes excellent time management and problem-solving skills with a good attitude. Detail-oriented with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
32
32
years of professional experience
Work History
Disability Support Worker
Interchange Outer East & Independent
01.2021 - Current
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Managed medications effectively for clients
- Communicated regularly with family members about client progress.
- Participated in ongoing professional development opportunities to stay current on best practices within the disability support field.
- Conducted regular assessments of client needs to identify potential areas of growth or improvement within their care plan structure.
- Drove clients safely to social activities and appointments.
- Kept detailed daily logs with care actions, patient behaviour, and incidents.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Adhered to company requirements for patient interactions and care standards.
Owner Operator
Self - Ranges Cleaning
02.2005 - 02.2024
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Showcased adaptability in adjusting work schedules according to changing demands from clients without compromising output quality levels.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions to resolve the conflict.
- Improved safety standards by regularly reviewing protocols and implementing necessary updates.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Food Technologist - Teachers Aide
Yarra Hills Secondary College
02.2016 - 04.2022
- Optimized food safety protocols by regularly reviewing procedures
- Proved successful working within tight deadlines and a fast-paced environment.
- Excellent communication skills, both verbal and written.
- Facilitated cost control by keeping to a budget for classroom costs of ingredients and other required items
- managed stock control
- Skilled at working independently and collaboratively in a team environment.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline, safety and cooperation.
- Organized materials in classroom spaces based on teaching plans, activity stations or other requirements outlined by teachers.
- Maintained foods class room safety by demonstrating equipment and techniques as well as keeping all areas and equipment clean to foods safety standards
Family Day Care Educator
Self - Shire Of Yarra Ranges
11.2002 - 02.2007
- Enhanced children''s emotional and social development by implementing engaging activities and fostering positive relationships.
- Improved communication skills among children by encouraging group activities and interactive play sessions.
- Promoted early literacy by introducing various books, storytelling, and language-focused games in daily routines.
- Boosted creativity among children with the implementation of art projects, music, and imaginative play sessions.
- Ensured a safe and nurturing environment for children by maintaining clean facilities, adhering to safety guidelines, and closely monitoring all indoor and outdoor activities.
- Maintained accurate records of each child''s attendance, medical information, emergency contacts, allergies or dietary restrictions as required by state regulations.
- Coordinated field trips and special outings to enhance children''s learning experiences beyond the daycare setting.
- Served as a positive role model for children by exhibiting patience, empathy, and respect in all interactions with them.
Administrative Assistant
Considines Financial Services
09.1993 - 02.2000
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels, client bookings and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Answered multi-line phone system, routing calls, delivering messages to staff.
Education
High School Diploma -
Pembroke High School
Working With Children Check
National Police Check
First Aid & CPR
NDIS Screening Check
Skills
- Time management
- Interpersonal skills
- Calm & positive attitude
- Customer service
- Team Leadership
- Critical thinking
- Appointment management
- Recordkeeping Proficiency
- Adaptability and flexibility
- Effective communication
- Empathy and compassion
- Multi tasker
Interests
Volunteering at RDA Knox
Riding for the Disabled Australia, assisting participants with goals, horse riding lessons and horse care activities. Also providing ground and gear maintenance as required, support in the community with fund raising goals.
Music, horse riding, family activities, fitness
Timeline
Disability Support Worker
Interchange Outer East & Independent
01.2021 - Current
Food Technologist - Teachers Aide
Yarra Hills Secondary College
02.2016 - 04.2022
Owner Operator
Self - Ranges Cleaning
02.2005 - 02.2024
Family Day Care Educator
Self - Shire Of Yarra Ranges
11.2002 - 02.2007
Administrative Assistant
Considines Financial Services
09.1993 - 02.2000
High School Diploma -
Pembroke High School
Working With Children Check
National Police Check
First Aid & CPR
NDIS Screening Check
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