Belinda Burkin

*Conducting Post Approval and Pre Settlements checks on Business and Retail loans

*Checking for compliance with Banking Code of Practice

*Using Microsoft on a daily basis

*Recently helping to co-ordinate transition of Business loans from BankWest to Commonwealth Bank

*Maintaining relationships with internal customers

*Chairing weekly Pulse meetings

*Monthly updating of Standard Operationg Proceedure manuals

*Co-ordinating volunteering days

• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Approved regular payroll submissions for employees.
• Supervised guests at front counter, answering questions regarding products.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Rotated merchandise and displays to feature new products and promotions.
• Managed inventory control, cash control, and store opening and closing procedures.
• Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
• Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

• Provided support to other team members during peak periods, ensuring seamless guest experiences and overall operational efficiency.
• Conducted regular inventory checks for supplies to prevent stock shortages that could affect daily operations negatively.
• Participated in ongoing training programs aimed at enhancing hospitality skills which subsequently improved performance levels.
• Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
• Worked closely with the kitchen team to ensure prompt delivery of food orders during busy periods in the restaurant area.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.