As an experienced and registered tertiary qualified Counsellor, I am passionate about working in an early intervention and a proactive framework within the community support sector. I have worked collaboratively with the Department of Education, Department of Employment, Queensland Police Service, and employment service providers enriching my experience in employment, training and support of multiple IT systems and data collection platforms.
Results-driven leader with strong focus on team collaboration and achieving outcomes. Expert in strategic planning, operational efficiency, and process improvement, adaptable to changing needs. Proven track record of fostering team cohesion and driving initiatives that deliver measurable impact. Highly reliable and skilled in stakeholder management, conflict resolution, and mentoring.
Tertiary qualified, experienced Counsellor with a theoretical and practical understanding of the requirements within the support sector., Outstanding ability to deliver social support services within a multidisciplinary team, incorporating a proactive approach to building positive, professional relationships, referral pathways and partnerships., Proven advocating skills., Facilitation of workshops and training programs., Established documentation and reporting skills., Effective response to specific needs as well as proactively identifying future opportunities., Clear awareness of management of professional boundaries: adherence to confidentiality., Demonstrated experience in Administration and Executive Support across private and not-for-profit organisations., Excels in busy environments supporting numerous stakeholders., Conduct new employee inductions, training and performance evaluations., Proficient in preparation of monthly and annual reporting., Committed to Occupational Health and Safety as well as quality systems and processes., Ability to lead and develop a team., Outcome focused with the ability to analyse performance of self and team., Ability to develop & maintain a rapport with a diverse range of people, from all walks of life through excellent communication skills., Ability to effectively manage and prioritise workloads in a challenging environment., Ensuring client confidentiality, rights and information are respected and implemented., Ability to demonstrate empathy & provide support without judgement or discrimination., Ability to effectively participate as a Team Member or autonomously, as required., Motivated & eager to learn new skills & undertake new tasks & roles., Structured, organised & dedicated to achieving the highest level of quality in my work.