Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Belinda Campbell

Vincentia,NSW

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team goals.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Manager/chef

The Nest Jervis Bay
01.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Onboarded new employees with training and new hire documentation.
  • Controlled costs to keep business operating within budget and increase profits.
  • Adapted quickly to changing conditions or unexpected challenges during events or operating hours without compromising service quality.
  • Ensured optimal food quality through consistent monitoring, proper storage techniques, and routine inspections.
  • Optimized workflow by assigning tasks based on individual strengths and skills among the team members.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Evaluated sales data to identify trends, adjust menu offerings, and make informed decisions for future growth and success.
  • Trained new staff members on company policies, procedures, and safety guidelines for smooth onboarding experiences.
  • Assisted in menu development, incorporating customer feedback to drive innovation within the food truck offerings.

Operations Manager

Pilgrims Vegetarian Cafe
04.2018 - 01.2022
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
  • Improved customer satisfaction by implementing efficient service procedures and staff training programs.
  • Enhanced team productivity through effective scheduling, task delegation, and performance evaluations.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Oversaw food preparation and monitored safety protocols.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Managed financial responsibilities effectively, including budgeting, forecasting, and cash handling procedures.

Head Chef

Pablo & Rustys Specialty Coffee
02.2012 - 04.2018
  • Preparation and cooking of food
  • Create catering menus for large companies
  • Training of staff
  • General organisation of kitchen
  • Ordering and stocktake
  • Handling and mixing of chemicals used in cleaning
  • Rostering
  • Operating a POS system
  • Handling of cash and eftpos facilities
  • Opening and closing of establishment
  • Maintenance of equipment
  • Responsible for maintaining the standards of a franchise
  • Waitress
  • Customer service
  • Knowledge of food safety and OH&S.
  • Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.

Apprentice Chef and Head Chef

Pazzo Restaurant
04.2003 - 01.2012
  • Menu planning and costing
  • Ordering of kitchen items
  • Rostering
  • Stock takes
  • Training apprentices
  • Responsible for maintaining quality and standards of regional Italian food
  • Private catering, organising the menus and food preparation for functions on and off site
  • Winner of The Restaurant and Catering Association award for Best BYO Restaurant- Sydney metropolitan- 2007, 2008, 2009
  • National award- 2007.

Replenishment Team Member

Khans IGA
03.2000 - 12.2002
  • Stocking shelves
  • Organisation of storage area
  • General cleanliness of aisles
  • Replenishment of fresh fruit and vegetables
  • Customer service.
  • Put away received merchandise in designated location.

Education

Higher School Certificate -

Kiama High School
Kiama, NSW
12.2002

Certificate III Commercial Cookery -

East Sydney TAFE

Skills

  • Nutritional knowledge
  • Food Safety
  • Kitchen Management
  • Team Management
  • Process Improvements
  • Menu development
  • Waste Reduction
  • Food Safety Regulations
  • Kitchen Operations
  • Regulatory Compliance
  • Cost Reduction
  • Cost Management
  • Leadership Qualities
  • Workflow Optimization
  • Purchasing
  • Cost Control and Budgeting
  • Inventory Rotation
  • Resource Management

References

  • Winifred Bao, (owner/manager of Pablo & Rustys specialty coffee, Sydney Olympic park 2015- present), 0451018048
  • Tim Skinner, (manager of Pablo & Rustys specialty coffee, Sydney Olympic park 2014-2015), 0413781545
  • Chris Tate, (Operations manager of Pablo & Rustys specialty coffee), 0427050650
  • Caedy Hull, (manager, Pazzo restaurant 2009-2012), 0488029969

Certification

Food Safety Supervisor Certificate

Working with Children check

Timeline

Manager/chef

The Nest Jervis Bay
01.2022 - Current

Operations Manager

Pilgrims Vegetarian Cafe
04.2018 - 01.2022

Head Chef

Pablo & Rustys Specialty Coffee
02.2012 - 04.2018

Apprentice Chef and Head Chef

Pazzo Restaurant
04.2003 - 01.2012

Replenishment Team Member

Khans IGA
03.2000 - 12.2002

Higher School Certificate -

Kiama High School

Certificate III Commercial Cookery -

East Sydney TAFE

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Belinda Campbell