Belinda Downs
Hornsby,NSW
Summary
Proven reliability demonstrated through consistent coordination, enhancing customer satisfaction by adhering to strict schedules. Skilled in creating rapport with clients. Expertise in maintaining high sanitation standards in fast-paced environments, showcasing exceptional professionalism and attention to detail.
Overview
16
16
years of professional experience
Work History
Delivery Contractor
IVE Distribution
07.2024 - 11.2024
- Coordinated with clients to schedule home deliveries, ensuring customer preferences were met while adhering to strict timeframes.
Massage Therapist
Wink Massage
04.2016 - 04.2020
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Boosted repeat business through outstanding customer service and personalized massage experiences.
- Developed loyalty program that incentivized repeat visits, significantly boosting client retention rates.
Kithchenhand
Rosie O'Grady's Northbridge
02.2015 - 02.2016
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Kitchen Hand
KB Hotel
05.2009 - 08.2014
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
Education
No Degree - Licensed Hospitality
Ryde TAFE
Sydney, NSWHigh School Diploma -
Our Lady Of Mercy
Epping, NSW12-1990
Loreto Normanhurst
Sydney, NSW12-1989
Our Lady of The Rosary Waitara
Sydney, NSW12-1985
Skills
- Reliability and punctuality
- Patience and persistence
- Professionalism and courtesy
Timeline
Delivery Contractor
IVE Distribution
07.2024 - 11.2024
Massage Therapist
Wink Massage
04.2016 - 04.2020
Kithchenhand
Rosie O'Grady's Northbridge
02.2015 - 02.2016
Kitchen Hand
KB Hotel
05.2009 - 08.2014
No Degree - Licensed Hospitality
Ryde TAFE
High School Diploma -
Our Lady Of Mercy
Loreto Normanhurst
Our Lady of The Rosary Waitara
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